Who Is Complaining?

States › Kansas › September 2026, all states

Who in Kansas was complaining inSeptember 2026?

1,035 complaints

When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers. The CFPB does not verify every allegation in a complaint before publishing it.Consumer Financial Protection Bureau, Consumer Complaint Database. A complaint is a consumer's account of a problem; it is not a finding against the company.

Consumers in Kansas sent the CFPB 1,035 complaints in September 2026, down 16% on the month before (1,226) and down 16% on the same month a year earlier (1,231).

That is 0.2% of the 578,069 complaints received nationally in the month, or 34.8 per 100,000 residents against 169 nationally.

MeasureKansasUnited States
Complaints, Sep 20261,035578,069
Per 100,000 residents34.8169
The month before1,226—
Same month a year earlier1,231—

← Aug 2026

By product

Product (CFPB label)ComplaintsShare
Credit reporting or other personal consumer reports91288.1%
Debt collection565.4%
Credit card232.2%
Money transfer, virtual currency, or money service111.1%
Mortgage90.9%
Checking or savings account70.7%
Payday loan, title loan, personal loan, or advance loan60.6%
Vehicle loan or lease50.5%
Prepaid card30.3%
Student loan20.2%
Debt or credit management10.1%

Companies with the most complaints from Kansas in the month, with their size

Company (as named by the CFPB)Complaints, Sep 2026ShareCompany size
TRANSUNION INTERMEDIATE HOLDINGS, INC.38737.4%no public measure
Experian Information Solutions Inc.25324.4%no public measure
EQUIFAX, INC.22521.7%no public measure
ENCORE CAPITAL GROUP INC.111.1%no public measure
SYNCHRONY FINANCIAL80.8%$115bn assets
Resurgent Capital Services L.P.70.7%no public measure
CAPITAL ONE FINANCIAL CORPORATION60.6%$662bn assets
Portfolio Recovery Associates, LLC50.5%no public measure
All other companies, including those not listed by name13312.9%—

CFPB: “When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers.” The CFPB does not verify every allegation in a complaint before publishing it. 2 of the 8 companies in this table have a public size measure. “No public measure” means the company could not be matched by name to a single institution in the FDIC, NCUA or HMDA files, not that it is small.

Questions and answers

How many CFPB complaints came from Kansas in September 2026?

1,035, which is 0.2% of the national total for the month. A year earlier: 1,231.

What were they about?

“Credit reporting or other personal consumer reports” (912), “Debt collection” (56), “Credit card” (23), “Money transfer, virtual currency, or money service” (11).

Does the CFPB verify complaints?

The CFPB does not verify every allegation in a complaint before publishing it.

Provenance

Source: Consumer Financial Protection Bureau, Consumer Complaint Database, bulk file downloaded 30 Sep 2026, complaints received through 30 Sep 2026. Only coded fields are used (company, product, sub-product, issue, state, dates, company response, timeliness); complaint narratives are never read, stored or shown. Complaints are published once the company responds or after 15 days, so the most recent two to three weeks are incomplete. Size measures: FDIC BankFind (report date 30 Jun 2026), NCUA call reports (30 Jun 2026), HMDA transmittal sheet (2025), Census Bureau population estimates (2025). All are US government works. Search the CFPB database · Methodology · Report an error.