Who Is Complaining?

States › Kansas › September 2025, all states

Who in Kansas was complaining inSeptember 2025?

1,231 complaints

When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers. The CFPB does not verify every allegation in a complaint before publishing it.Consumer Financial Protection Bureau, Consumer Complaint Database. A complaint is a consumer's account of a problem; it is not a finding against the company.

Consumers in Kansas sent the CFPB 1,231 complaints in September 2025, up 14% on the month before (1,076) and up 108% on the same month a year earlier (592).

That is 0.2% of the 503,850 complaints received nationally in the month, or 41.3 per 100,000 residents against 147 nationally.

MeasureKansasUnited States
Complaints, Sep 20251,231503,850
Per 100,000 residents41.3147
The month before1,076—
Same month a year earlier592—

← Aug 2025Oct 2025 →

By product

Product (CFPB label)ComplaintsShare
Credit reporting or other personal consumer reports1,03784.2%
Debt collection776.3%
Credit card473.8%
Checking or savings account181.5%
Money transfer, virtual currency, or money service171.4%
Mortgage121%
Payday loan, title loan, personal loan, or advance loan100.8%
Student loan70.6%
Vehicle loan or lease40.3%
Prepaid card20.2%

Companies with the most complaints from Kansas in the month, with their size

Company (as named by the CFPB)Complaints, Sep 2025ShareCompany size
TRANSUNION INTERMEDIATE HOLDINGS, INC.41133.4%no public measure
EQUIFAX, INC.36829.9%no public measure
Experian Information Solutions Inc.26121.2%no public measure
CAPITAL ONE FINANCIAL CORPORATION90.7%$662bn assets
WELLS FARGO & COMPANY80.6%$1.92tn assets
Block, Inc.70.6%no public measure
CBC Companies, Inc.60.5%no public measure
COMMERCE BANK60.5%no public measure
JPMORGAN CHASE & CO.60.5%$4.09tn assets
LEXISNEXIS60.5%no public measure
MOHELA50.4%no public measure
All other companies, including those not listed by name13811.2%—

CFPB: “When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers.” The CFPB does not verify every allegation in a complaint before publishing it. 3 of the 11 companies in this table have a public size measure. “No public measure” means the company could not be matched by name to a single institution in the FDIC, NCUA or HMDA files, not that it is small.

Questions and answers

How many CFPB complaints came from Kansas in September 2025?

1,231, which is 0.2% of the national total for the month. A year earlier: 592.

What were they about?

“Credit reporting or other personal consumer reports” (1,037), “Debt collection” (77), “Credit card” (47), “Checking or savings account” (18).

Does the CFPB verify complaints?

The CFPB does not verify every allegation in a complaint before publishing it.

Provenance

Source: Consumer Financial Protection Bureau, Consumer Complaint Database, bulk file downloaded 30 Sep 2026, complaints received through 30 Sep 2026. Only coded fields are used (company, product, sub-product, issue, state, dates, company response, timeliness); complaint narratives are never read, stored or shown. Complaints are published once the company responds or after 15 days, so the most recent two to three weeks are incomplete. Size measures: FDIC BankFind (report date 30 Jun 2026), NCUA call reports (30 Jun 2026), HMDA transmittal sheet (2025), Census Bureau population estimates (2025). All are US government works. Search the CFPB database · Methodology · Report an error.