Which questions about the market do the counts answer?
When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers.
the complaint process does not verify the allegations in each consumer’s complaint narrative, nor can it, as a practical matter.
The CFPB complaint process does not verify the allegations in each consumer’s complaint narrative. This site shows no complaint narrative. A complaint is a consumer’s account of a problem. It is not a finding against the company.
Each finding answers one question about all complaints, with a table for the states, the product categories, the issues or the months. A program writes the sentences from the counts with fixed rules.
No finding ranks companies.
Each month, the edition of November 2026 keeps the first rows of each table. Every monthly edition.
Which findings are there?
- CFPB complaints for each 100,000 residents, by stateIn the 12 months to 2 Nov 2026, Mississippi had the largest rate: 6,745 complaints for each 100,000 residents.
- CFPB complaints by product category, year on yearThe CFPB received 7,169,009 complaints in the 12 months to 2 Nov 2026.
- Which issues consumers select on CFPB complaintsConsumers selected 86 issue labels on complaints in the 12 months to 2 Nov 2026.
- CFPB complaints in each of the last 24 closed monthsThe CFPB received 666,866 complaints in September 2026, the newest closed month.
- How CFPB complaints are closed, by product categoryOf the closed complaints in the 12 months to 2 Nov 2026, 31.1% had a response with relief.