Who Is Complaining?

States › Kansas › January 2026, all states

Who in Kansas was complaining inJanuary 2026?

1,195 complaints

When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers. The CFPB does not verify every allegation in a complaint before publishing it.Consumer Financial Protection Bureau, Consumer Complaint Database. A complaint is a consumer's account of a problem; it is not a finding against the company.

Consumers in Kansas sent the CFPB 1,195 complaints in January 2026, up 7% on the month before (1,116) and up 1% on the same month a year earlier (1,183).

That is 0.2% of the 541,264 complaints received nationally in the month, or 40.1 per 100,000 residents against 158 nationally.

MeasureKansasUnited States
Complaints, Jan 20261,195541,264
Per 100,000 residents40.1158
The month before1,116—
Same month a year earlier1,183—

← Dec 2025Feb 2026 →

By product

Product (CFPB label)ComplaintsShare
Credit reporting or other personal consumer reports97081.2%
Debt collection675.6%
Credit card443.7%
Checking or savings account302.5%
Money transfer, virtual currency, or money service201.7%
Student loan181.5%
Vehicle loan or lease141.2%
Payday loan, title loan, personal loan, or advance loan131.1%
Mortgage121%
Prepaid card40.3%
Debt or credit management30.3%

Companies with the most complaints from Kansas in the month, with their size

Company (as named by the CFPB)Complaints, Jan 2026ShareCompany size
TRANSUNION INTERMEDIATE HOLDINGS, INC.32427.1%no public measure
EQUIFAX, INC.29925%no public measure
Experian Information Solutions Inc.28023.4%no public measure
CITIBANK, N.A.121%$1.98tn assets
CAPITAL ONE FINANCIAL CORPORATION110.9%$662bn assets
MOHELA100.8%no public measure
Paypal Holdings, Inc100.8%no public measure
Chime Financial Inc90.8%no public measure
NAVY FEDERAL CREDIT UNION80.7%$204bn assets
Portfolio Recovery Associates, LLC70.6%no public measure
AMERICAN EXPRESS COMPANY70.6%$214bn assets
BANK OF AMERICA, NATIONAL ASSOCIATION70.6%$2.65tn assets
Block, Inc.70.6%no public measure
Resurgent Capital Services L.P.60.5%no public measure
Bread Financial Holdings, Inc.60.5%$21bn assets
All other companies, including those not listed by name19216.1%—

CFPB: “When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers.” The CFPB does not verify every allegation in a complaint before publishing it. 6 of the 15 companies in this table have a public size measure. “No public measure” means the company could not be matched by name to a single institution in the FDIC, NCUA or HMDA files, not that it is small.

Questions and answers

How many CFPB complaints came from Kansas in January 2026?

1,195, which is 0.2% of the national total for the month. A year earlier: 1,183.

What were they about?

“Credit reporting or other personal consumer reports” (970), “Debt collection” (67), “Credit card” (44), “Checking or savings account” (30).

Does the CFPB verify complaints?

The CFPB does not verify every allegation in a complaint before publishing it.

Provenance

Source: Consumer Financial Protection Bureau, Consumer Complaint Database, bulk file downloaded 1 Oct 2026, complaints received through 1 Oct 2026. Only coded fields are used (company, product, sub-product, issue, state, dates, company response, timeliness); complaint narratives are never read, stored or shown. Complaints are published once the company responds or after 15 days, so the most recent two to three weeks are incomplete. Size measures: FDIC BankFind (report date 30 Jun 2026), NCUA call reports (30 Jun 2026), HMDA transmittal sheet (2025), Census Bureau population estimates (2025). All are US government works. Search the CFPB database · Methodology · Report an error.