Who Is Complaining?

States › Maryland › April 2026, all states

Who in Maryland was complaining inApril 2026?

13,734 complaints

When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers. The CFPB does not verify every allegation in a complaint before publishing it.Consumer Financial Protection Bureau, Consumer Complaint Database. A complaint is a consumer's account of a problem; it is not a finding against the company.

Consumers in Maryland sent the CFPB 13,734 complaints in April 2026, down 4% on the month before (14,259) and up 43% on the same month a year earlier (9,631).

That is 2.2% of the 618,304 complaints received nationally in the month, or 219 per 100,000 residents against 181 nationally.

MeasureMarylandUnited States
Complaints, Apr 202613,734618,304
Per 100,000 residents219181
The month before14,259—
Same month a year earlier9,631—

← Mar 2026May 2026 →

By product

Product (CFPB label)ComplaintsShare
Credit reporting or other personal consumer reports12,51891.1%
Debt collection5213.8%
Credit card1591.2%
Checking or savings account1581.2%
Mortgage1090.8%
Money transfer, virtual currency, or money service800.6%
Vehicle loan or lease670.5%
Student loan610.4%
Payday loan, title loan, personal loan, or advance loan450.3%
Prepaid card120.1%
Debt or credit management4<0.1%

Companies with the most complaints from Maryland in the month, with their size

Company (as named by the CFPB)Complaints, Apr 2026ShareCompany size
TRANSUNION INTERMEDIATE HOLDINGS, INC.4,52132.9%no public measure
Experian Information Solutions Inc.3,79227.6%no public measure
EQUIFAX, INC.3,76627.4%no public measure
CAPITAL ONE FINANCIAL CORPORATION990.7%$662bn assets
LEXISNEXIS980.7%no public measure
WELLS FARGO & COMPANY620.5%$1.92tn assets
BANK OF AMERICA, NATIONAL ASSOCIATION600.4%$2.65tn assets
CL Holdings LLC520.4%no public measure
NAVY FEDERAL CREDIT UNION450.3%$204bn assets
Resurgent Capital Services L.P.430.3%no public measure
ENCORE CAPITAL GROUP INC.370.3%no public measure
CITIBANK, N.A.370.3%$1.98tn assets
Block, Inc.370.3%no public measure
JPMORGAN CHASE & CO.320.2%$4.09tn assets
Portfolio Recovery Associates, LLC310.2%no public measure
All other companies, including those not listed by name1,0227.4%—

CFPB: “When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers.” The CFPB does not verify every allegation in a complaint before publishing it. 6 of the 15 companies in this table have a public size measure. “No public measure” means the company could not be matched by name to a single institution in the FDIC, NCUA or HMDA files, not that it is small.

Questions and answers

How many CFPB complaints came from Maryland in April 2026?

13,734, which is 2.2% of the national total for the month. A year earlier: 9,631.

What were they about?

“Credit reporting or other personal consumer reports” (12,518), “Debt collection” (521), “Credit card” (159), “Checking or savings account” (158).

Does the CFPB verify complaints?

The CFPB does not verify every allegation in a complaint before publishing it.

Provenance

Source: Consumer Financial Protection Bureau, Consumer Complaint Database, bulk file downloaded 30 Sep 2026, complaints received through 30 Sep 2026. Only coded fields are used (company, product, sub-product, issue, state, dates, company response, timeliness); complaint narratives are never read, stored or shown. Complaints are published once the company responds or after 15 days, so the most recent two to three weeks are incomplete. Size measures: FDIC BankFind (report date 30 Jun 2026), NCUA call reports (30 Jun 2026), HMDA transmittal sheet (2025), Census Bureau population estimates (2025). All are US government works. Search the CFPB database · Methodology · Report an error.