Who Is Complaining?

States › Connecticut › February 2026, all states

Who in Connecticut was complaining inFebruary 2026?

3,176 complaints

When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers. The CFPB does not verify every allegation in a complaint before publishing it.Consumer Financial Protection Bureau, Consumer Complaint Database. A complaint is a consumer's account of a problem; it is not a finding against the company.

Consumers in Connecticut sent the CFPB 3,176 complaints in February 2026, down 11% on the month before (3,573) and up 27% on the same month a year earlier (2,505).

That is 0.6% of the 497,120 complaints received nationally in the month, or 86.1 per 100,000 residents against 145 nationally.

MeasureConnecticutUnited States
Complaints, Feb 20263,176497,120
Per 100,000 residents86.1145
The month before3,573—
Same month a year earlier2,505—

← Jan 2026Mar 2026 →

By product

Product (CFPB label)ComplaintsShare
Credit reporting or other personal consumer reports2,78387.6%
Debt collection1544.8%
Credit card672.1%
Checking or savings account632%
Mortgage300.9%
Vehicle loan or lease220.7%
Money transfer, virtual currency, or money service220.7%
Student loan180.6%
Payday loan, title loan, personal loan, or advance loan90.3%
Prepaid card70.2%
Debt or credit management1<0.1%

Companies with the most complaints from Connecticut in the month, with their size

Company (as named by the CFPB)Complaints, Feb 2026ShareCompany size
TRANSUNION INTERMEDIATE HOLDINGS, INC.94729.8%no public measure
Experian Information Solutions Inc.86127.1%no public measure
EQUIFAX, INC.81425.6%no public measure
CAPITAL ONE FINANCIAL CORPORATION321%$662bn assets
CBC Companies, Inc.270.9%no public measure
CITIBANK, N.A.260.8%$1.98tn assets
Resurgent Capital Services L.P.240.8%no public measure
JPMORGAN CHASE & CO.200.6%$4.09tn assets
CL Holdings LLC190.6%no public measure
Portfolio Recovery Associates, LLC160.5%no public measure
SYNCHRONY FINANCIAL150.5%$115bn assets
Bread Financial Holdings, Inc.140.4%$21bn assets
BANK OF AMERICA, NATIONAL ASSOCIATION140.4%$2.65tn assets
LEXISNEXIS120.4%no public measure
WELLS FARGO & COMPANY120.4%$1.92tn assets
All other companies, including those not listed by name32310.2%—

CFPB: “When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers.” The CFPB does not verify every allegation in a complaint before publishing it. 7 of the 15 companies in this table have a public size measure. “No public measure” means the company could not be matched by name to a single institution in the FDIC, NCUA or HMDA files, not that it is small.

Questions and answers

How many CFPB complaints came from Connecticut in February 2026?

3,176, which is 0.6% of the national total for the month. A year earlier: 2,505.

What were they about?

“Credit reporting or other personal consumer reports” (2,783), “Debt collection” (154), “Credit card” (67), “Checking or savings account” (63).

Does the CFPB verify complaints?

The CFPB does not verify every allegation in a complaint before publishing it.

Provenance

Source: Consumer Financial Protection Bureau, Consumer Complaint Database, bulk file downloaded 1 Oct 2026, complaints received through 1 Oct 2026. Only coded fields are used (company, product, sub-product, issue, state, dates, company response, timeliness); complaint narratives are never read, stored or shown. Complaints are published once the company responds or after 15 days, so the most recent two to three weeks are incomplete. Size measures: FDIC BankFind (report date 30 Jun 2026), NCUA call reports (30 Jun 2026), HMDA transmittal sheet (2025), Census Bureau population estimates (2025). All are US government works. Search the CFPB database · Methodology · Report an error.