Edition of November 2026
Made from the update of 2 Nov 2026. The counts run through 2 Nov 2026.
The edition before is October 2026.
Which national figures does the edition hold?
| Figure | This edition | Edition before | Change |
|---|---|---|---|
| Complaints in the last 12 months | 7,169,009 | 7,104,978 | +0.9% |
| Complaints in the CFPB database | 18,855,389 | 18,699,649 | +0.8% |
| Complaints for each 100,000 residents, last 12 months | 2,098 | 2,079 | +0.9% |
| Complaints in the newest closed month (September 2026) | 666,866 | 673,850 | -1.0% |
| Responses with “Timely response: Yes”, last 12 months | 99.6% | 99.6% | no change |
| Closed complaints with relief, last 12 months | 31.1% | 31.3% | -0.6% |
| Companies with a page | 1,372 | 1,370 | +0.1% |
Search engines list 607 pages of companies, issues, product categories, states, months and findings in this edition.
Which updates came in this month?
- 2 Nov 2026: A later file of the CFPB holds more complaints of September 2026.
- 2 Nov 2026: The count of complaints received changed by 5 complaints and 20 percent or more for 0 product categories, 0 states and 3 companies.
CFPB complaints for each 100,000 residents, by state
In the 12 months to 2 Nov 2026, Mississippi had the largest rate: 6,745 complaints for each 100,000 residents.
| Row | Name | Figure | Row in the edition before |
|---|---|---|---|
| 1 | Mississippi | 6,745 | 1 |
| 2 | Georgia | 4,661 | 2 |
| 3 | Florida | 4,337 | 3 |
| 4 | Alabama | 4,112 | 4 |
| 5 | Louisiana | 4,034 | 5 |
| 6 | Texas | 3,669 | 6 |
| 7 | South Carolina | 3,503 | 7 |
| 8 | District of Columbia | 2,753 | 8 |
| 9 | Nevada | 2,507 | 9 |
| 10 | Maryland | 2,471 | 10 |
The full table of this finding, with the counts of the newest update.
CFPB complaints by product category, year on year
The CFPB received 7,169,009 complaints in the 12 months to 2 Nov 2026.
| Row | Name | Figure | Row in the edition before |
|---|---|---|---|
| 1 | Credit reporting or other personal consumer reports | 6,524,950 | 1 |
| 2 | Debt collection | 315,942 | 2 |
| 3 | Credit card | 94,580 | 3 |
| 4 | Checking or savings account | 87,932 | 4 |
| 5 | Money transfer, virtual currency, or money service | 37,766 | 5 |
| 6 | Mortgage | 33,406 | 6 |
| 7 | Vehicle loan or lease | 25,294 | 7 |
| 8 | Student loan | 19,773 | 8 |
| 9 | Payday loan, title loan, personal loan, or advance loan | 18,813 | 9 |
| 10 | Prepaid card | 6,233 | 10 |
The full table of this finding, with the counts of the newest update.
Which issues consumers select on CFPB complaints
Consumers selected 86 issue labels on complaints in the 12 months to 2 Nov 2026.
| Row | Name | Figure | Row in the edition before |
|---|---|---|---|
| 1 | Incorrect information on your report | 3,922,397 | 1 |
| 2 | Improper use of your report | 1,328,693 | 2 |
| 3 | Problem with a company's investigation into an existing problem | 1,244,019 | 3 |
| 4 | Attempts to collect debt not owed | 140,489 | 4 |
| 5 | Took or threatened to take negative or legal action | 75,294 | 5 |
| 6 | Managing an account | 51,128 | 6 |
| 7 | Written notification about debt | 49,995 | 7 |
| 8 | False statements or representation | 34,225 | 8 |
| 9 | Problem with a purchase shown on your statement | 31,223 | 9 |
| 10 | Problem with fraud alerts or security freezes | 20,441 | 10 |
The full table of this finding, with the counts of the newest update.
CFPB complaints in each of the last 24 closed months
The CFPB received 666,866 complaints in September 2026, the newest closed month.
| Row | Name | Figure |
|---|---|---|
| 1 | September 2026 | 666,866 |
| 2 | August 2026 | 637,502 |
| 3 | July 2026 | 670,112 |
| 4 | June 2026 | 620,907 |
| 5 | May 2026 | 619,999 |
| 6 | April 2026 | 618,313 |
| 7 | March 2026 | 614,959 |
| 8 | February 2026 | 497,119 |
| 9 | January 2026 | 541,263 |
| 10 | December 2025 | 512,473 |
The full table of this finding, with the counts of the newest update.
How CFPB complaints are closed, by product category
Of the closed complaints in the 12 months to 2 Nov 2026, 31.1% had a response with relief.
| Row | Name | Figure | Row in the edition before |
|---|---|---|---|
| 1 | Credit reporting or other personal consumer reports | 32.3% | 1 |
| 2 | Credit card | 26.5% | 2 |
| 3 | Debt collection | 23.1% | 3 |
| 4 | Checking or savings account | 18.4% | 4 |
| 5 | Prepaid card | 18.3% | 5 |
| 6 | Debt or credit management | 15.4% | 6 |
| 7 | Money transfer, virtual currency, or money service | 15.1% | 7 |
| 8 | Vehicle loan or lease | 8.8% | 8 |
| 9 | Payday loan, title loan, personal loan, or advance loan | 5.6% | 9 |
| 10 | Mortgage | 4.9% | 10 |
The full table of this finding, with the counts of the newest update.
How is an edition made?
A program writes each edition from the figures that the site shows in that month, with fixed sentence rules. A month keeps the figures of its last update.
A change is between this edition and the edition before. It is not a change in the CFPB file of one day. A table orders states, product categories, issues or months. It does not order companies.