Who is complaining?

CFPB file to

How many complaints did the CFPB receive in each of the last 24 closed months?

When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers.

the complaint process does not verify the allegations in each consumer’s complaint narrative, nor can it, as a practical matter.

The CFPB complaint process does not verify the allegations in each consumer’s complaint narrative. This site shows no complaint narrative. A complaint is a consumer’s account of a problem. It is not a finding against the company.

The CFPB received 666,866 complaints in September 2026, the newest closed month.

The count changed by +32% from September 2025, which had 503,847.

The largest count of the 24 months was in July 2026: 670,112.

The smallest count was in November 2024: 287,077.

The count of each month was larger than the count of the same month one year before.

Months, newest first

Complaints that the CFPB received in each closed month, newest first
MonthComplaintsSame month one year beforeChange
September 2026666,866503,847+32%
August 2026637,502495,567+29%
July 2026670,112473,182+42%
June 2026620,907412,160+51%
May 2026619,999415,181+49%
April 2026618,313406,099+52%
March 2026614,959396,973+55%
February 2026497,119335,236+48%
January 2026541,263475,783+14%
December 2025512,473303,981+69%
November 2025496,656287,077+73%
October 2025519,781295,877+76%
September 2025503,847264,820+90%
August 2025495,567263,816+88%
July 2025473,182232,654+103%
June 2025412,160204,168+102%
May 2025415,181211,961+96%
April 2025406,099191,120+112%
March 2025396,973177,815+123%
February 2025335,236157,614+113%
January 2025475,783143,365+232%
December 2024303,981123,066+147%
November 2024287,077113,365+153%
October 2024295,877117,420+152%

How were the figures made?

A month is closed 15 days after its last day. The table leaves out the open month, because its count can still increase.

A change is shown only when the same month one year before has 1,000 complaints or more.

A program makes this page from the CFPB file with fixed sentence rules. The counts run through 2 Nov 2026. How the counts are made. Sources.

What did this table show in earlier editions?

Every monthly edition.

Which other questions does the file answer?