States › Mississippi › Checking or savings account
Who in Mississippi is complaining aboutChecking or savings account?
When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers.
The CFPB does not verify every allegation in a complaint before publishing it.Consumer Financial Protection Bureau, Consumer Complaint Database. A complaint is a consumer's account of a problem; it is not a finding against the company.
Mississippi consumers filed 570 complaints under “Checking or savings account” in the 12 months to 1 Oct 2026, down 10% on the 636 of the 12 months before. That is 19.3 per 100,000 residents, below the national 25.0.
The category makes up 0.3% of the state's complaints, against 1.2% nationally. 14% of closed complaints ended with monetary or non-monetary relief (18% nationally) and 99.6% of responses were timely.
Companies with the most Checking or savings account complaints from Mississippi, with their size
Ordered by complaints from Mississippi consumers in the last 12 months. Size is the company's national figure.
| Company (as named by the CFPB) | Complaints from MS, 12 months | Share | Company size |
|---|---|---|---|
| Chime Financial Inc | 127 | 22.3% | no public measure |
| Block, Inc. | 61 | 10.7% | no public measure |
| REGIONS FINANCIAL CORPORATION | 31 | 5.4% | $160bn assets |
| NAVY FEDERAL CREDIT UNION | 29 | 5.1% | $204bn assets |
| Paypal Holdings, Inc | 25 | 4.4% | no public measure |
| WELLS FARGO & COMPANY | 25 | 4.4% | $1.92tn assets |
| UNITED SERVICES AUTOMOBILE ASSOCIATION | 24 | 4.2% | $106bn assets |
| TRUSTMARK CORPORATION | 21 | 3.7% | $19bn assets |
| JPMORGAN CHASE & CO. | 21 | 3.7% | $4.09tn assets |
| RENASANT CORPORATION | 18 | 3.2% | $27bn assets |
| CAPITAL ONE FINANCIAL CORPORATION | 17 | 3% | $662bn assets |
| Fidelity National Information Services, Inc. (FNIS) | 17 | 3% | no public measure |
| SOFI TECHNOLOGIES, INC. | 17 | 3% | $57bn assets |
| CITIBANK, N.A. | 13 | 2.3% | $1.98tn assets |
| HUNTINGTON NATIONAL BANK, THE | 12 | 2.1% | $283bn assets |
| CADENCE BANK | 11 | 1.9% | no public measure |
| BANK OF AMERICA, NATIONAL ASSOCIATION | 11 | 1.9% | $2.65tn assets |
| ALLY FINANCIAL INC. | 9 | 1.6% | $188bn assets |
| PNC Bank N.A. | 8 | 1.4% | $610bn assets |
| Early Warning Services, LLC | 7 | 1.2% | no public measure |
| All other companies, including those not listed by name | 66 | 11.6% | — |
CFPB: “When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers.” The CFPB does not verify every allegation in a complaint before publishing it. 14 of the 20 companies in this table have a public size measure. “No public measure” means the company could not be matched by name to a single institution in the FDIC, NCUA or HMDA files, not that it is small.
Issues
How companies responded
- Closed with explanation468 · 82.1%
- Closed with monetary relief42 · 7.4%
- Closed with non-monetary relief34 · 6%
- In progress26 · 4.6%
| Measure | Mississippi, this product | United States, this product |
|---|---|---|
| Complaints per 100,000 residents, 12 months | 19.3 | 25.0 |
| Closed with monetary or non-monetary relief | 14% | 18% |
| Responses marked timely | 99.6% | 99.3% |
Trend
Other products in Mississippi
Credit reporting or other personal consumer reports · 174,709Debt collection · 6,244Credit card · 451Money transfer, virtual currency, or money service · 288Vehicle loan or lease · 258Mortgage · 227Student loan · 182Payday loan, title loan, personal loan, or advance loan · 182
Questions and answers
How many Checking or savings account complaints come from Mississippi?
570 in the 12 months to 1 Oct 2026, 636 in the 12 months before and 2,294 since 2011.
Is that high for the population?
19.3 per 100,000 residents in Mississippi against 25.0 nationally.
Which issues come up most?
“Managing an account” (57%), “Problem with a lender or other company charging your account” (16.5%), “Closing an account” (10.2%), “Opening an account” (8.9%).
Does the CFPB verify complaints?
The CFPB does not verify every allegation in a complaint before publishing it.
Provenance
Source: Consumer Financial Protection Bureau, Consumer Complaint Database, bulk file downloaded 1 Oct 2026, complaints received through 1 Oct 2026. Only coded fields are used (company, product, sub-product, issue, state, dates, company response, timeliness); complaint narratives are never read, stored or shown. Complaints are published once the company responds or after 15 days, so the most recent two to three weeks are incomplete. Size measures: FDIC BankFind (report date 30 Jun 2026), NCUA call reports (30 Jun 2026), HMDA transmittal sheet (2025), Census Bureau population estimates (2025). All are US government works. Search the CFPB database · Methodology · Report an error.