States › Hawaii › February 2026, all states
Who in Hawaii was complaining inFebruary 2026?
When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers.
The CFPB does not verify every allegation in a complaint before publishing it.Consumer Financial Protection Bureau, Consumer Complaint Database. A complaint is a consumer's account of a problem; it is not a finding against the company.
Consumers in Hawaii sent the CFPB 1,026 complaints in February 2026, down 7% on the month before (1,105) and up 157% on the same month a year earlier (400).
That is 0.2% of the 497,120 complaints received nationally in the month, or 71.6 per 100,000 residents against 145 nationally.
| Measure | Hawaii | United States |
|---|---|---|
| Complaints, Feb 2026 | 1,026 | 497,120 |
| Per 100,000 residents | 71.6 | 145 |
| The month before | 1,105 | — |
| Same month a year earlier | 400 | — |
By product
- Credit reporting or other personal consumer reports891 · 86.8%
- Credit card44 · 4.3%
- Debt collection34 · 3.3%
- Checking or savings account16 · 1.6%
- Money transfer, virtual currency, or money service15 · 1.5%
- All other categories26 · 2.5%
| Product (CFPB label) | Complaints | Share |
|---|---|---|
| Credit reporting or other personal consumer reports | 891 | 86.8% |
| Credit card | 44 | 4.3% |
| Debt collection | 34 | 3.3% |
| Checking or savings account | 16 | 1.6% |
| Money transfer, virtual currency, or money service | 15 | 1.5% |
| Mortgage | 10 | 1% |
| Student loan | 8 | 0.8% |
| Vehicle loan or lease | 5 | 0.5% |
| Debt or credit management | 1 | 0.1% |
| Payday loan, title loan, personal loan, or advance loan | 1 | 0.1% |
| Prepaid card | 1 | 0.1% |
Companies with the most complaints from Hawaii in the month, with their size
| Company (as named by the CFPB) | Complaints, Feb 2026 | Share | Company size |
|---|---|---|---|
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | 319 | 31.1% | no public measure |
| Experian Information Solutions Inc. | 274 | 26.7% | no public measure |
| EQUIFAX, INC. | 256 | 25% | no public measure |
| CBC Companies, Inc. | 12 | 1.2% | no public measure |
| CITIBANK, N.A. | 9 | 0.9% | $1.98tn assets |
| JPMORGAN CHASE & CO. | 9 | 0.9% | $4.09tn assets |
| NAVY FEDERAL CREDIT UNION | 8 | 0.8% | $204bn assets |
| BANK OF AMERICA, NATIONAL ASSOCIATION | 8 | 0.8% | $2.65tn assets |
| SYNCHRONY FINANCIAL | 5 | 0.5% | $115bn assets |
| WELLS FARGO & COMPANY | 5 | 0.5% | $1.92tn assets |
| Bread Financial Holdings, Inc. | 5 | 0.5% | $21bn assets |
| CAPITAL ONE FINANCIAL CORPORATION | 5 | 0.5% | $662bn assets |
| AMERICAN EXPRESS COMPANY | 5 | 0.5% | $214bn assets |
| Paypal Holdings, Inc | 5 | 0.5% | no public measure |
| All other companies, including those not listed by name | 101 | 9.8% | — |
CFPB: “When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers.” The CFPB does not verify every allegation in a complaint before publishing it. 9 of the 14 companies in this table have a public size measure. “No public measure” means the company could not be matched by name to a single institution in the FDIC, NCUA or HMDA files, not that it is small.
Questions and answers
How many CFPB complaints came from Hawaii in February 2026?
1,026, which is 0.2% of the national total for the month. A year earlier: 400.
What were they about?
“Credit reporting or other personal consumer reports” (891), “Credit card” (44), “Debt collection” (34), “Checking or savings account” (16).
Does the CFPB verify complaints?
The CFPB does not verify every allegation in a complaint before publishing it.
Provenance
Source: Consumer Financial Protection Bureau, Consumer Complaint Database, bulk file downloaded 30 Sep 2026, complaints received through 30 Sep 2026. Only coded fields are used (company, product, sub-product, issue, state, dates, company response, timeliness); complaint narratives are never read, stored or shown. Complaints are published once the company responds or after 15 days, so the most recent two to three weeks are incomplete. Size measures: FDIC BankFind (report date 30 Jun 2026), NCUA call reports (30 Jun 2026), HMDA transmittal sheet (2025), Census Bureau population estimates (2025). All are US government works. Search the CFPB database · Methodology · Report an error.