Who Is Complaining?

States › Delaware › December 2025, all states

Who in Delaware was complaining inDecember 2025?

1,880 complaints

When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers. The CFPB does not verify every allegation in a complaint before publishing it.Consumer Financial Protection Bureau, Consumer Complaint Database. A complaint is a consumer's account of a problem; it is not a finding against the company.

Consumers in Delaware sent the CFPB 1,880 complaints in December 2025, down 9% on the month before (2,076) and up 29% on the same month a year earlier (1,456).

That is 0.4% of the 512,474 complaints received nationally in the month, or 177 per 100,000 residents against 150 nationally.

MeasureDelawareUnited States
Complaints, Dec 20251,880512,474
Per 100,000 residents177150
The month before2,076—
Same month a year earlier1,456—

← Nov 2025Jan 2026 →

By product

Product (CFPB label)ComplaintsShare
Credit reporting or other personal consumer reports1,68289.5%
Debt collection894.7%
Checking or savings account321.7%
Credit card271.4%
Money transfer, virtual currency, or money service160.9%
Vehicle loan or lease140.7%
Mortgage70.4%
Payday loan, title loan, personal loan, or advance loan60.3%
Student loan40.2%
Debt or credit management20.1%
Prepaid card10.1%

Companies with the most complaints from Delaware in the month, with their size

Company (as named by the CFPB)Complaints, Dec 2025ShareCompany size
EQUIFAX, INC.60132%no public measure
TRANSUNION INTERMEDIATE HOLDINGS, INC.56430%no public measure
Experian Information Solutions Inc.44823.8%no public measure
CAPITAL ONE FINANCIAL CORPORATION191%$662bn assets
BANK OF AMERICA, NATIONAL ASSOCIATION110.6%$2.65tn assets
Bread Financial Holdings, Inc.90.5%$21bn assets
LEXISNEXIS90.5%no public measure
CBC Companies, Inc.80.4%no public measure
CCS Financial Services, Inc.70.4%no public measure
Chime Financial Inc70.4%no public measure
Paypal Holdings, Inc70.4%no public measure
NAVY FEDERAL CREDIT UNION60.3%$204bn assets
SANTANDER HOLDINGS USA, INC.60.3%$104bn assets
Affirm Holdings, Inc50.3%no public measure
ALLY FINANCIAL INC.50.3%$188bn assets
All other companies, including those not listed by name1688.9%—

CFPB: “When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers.” The CFPB does not verify every allegation in a complaint before publishing it. 6 of the 15 companies in this table have a public size measure. “No public measure” means the company could not be matched by name to a single institution in the FDIC, NCUA or HMDA files, not that it is small.

Questions and answers

How many CFPB complaints came from Delaware in December 2025?

1,880, which is 0.4% of the national total for the month. A year earlier: 1,456.

What were they about?

“Credit reporting or other personal consumer reports” (1,682), “Debt collection” (89), “Checking or savings account” (32), “Credit card” (27).

Does the CFPB verify complaints?

The CFPB does not verify every allegation in a complaint before publishing it.

Provenance

Source: Consumer Financial Protection Bureau, Consumer Complaint Database, bulk file downloaded 1 Oct 2026, complaints received through 1 Oct 2026. Only coded fields are used (company, product, sub-product, issue, state, dates, company response, timeliness); complaint narratives are never read, stored or shown. Complaints are published once the company responds or after 15 days, so the most recent two to three weeks are incomplete. Size measures: FDIC BankFind (report date 30 Jun 2026), NCUA call reports (30 Jun 2026), HMDA transmittal sheet (2025), Census Bureau population estimates (2025). All are US government works. Search the CFPB database · Methodology · Report an error.