Who Is Complaining?

States › Delaware › July 2025, all states

Who in Delaware was complaining inJuly 2025?

1,937 complaints

When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers. The CFPB does not verify every allegation in a complaint before publishing it.Consumer Financial Protection Bureau, Consumer Complaint Database. A complaint is a consumer's account of a problem; it is not a finding against the company.

Consumers in Delaware sent the CFPB 1,937 complaints in July 2025, up 6% on the month before (1,836) and up 53% on the same month a year earlier (1,267).

That is 0.4% of the 473,191 complaints received nationally in the month, or 183 per 100,000 residents against 138 nationally.

MeasureDelawareUnited States
Complaints, Jul 20251,937473,191
Per 100,000 residents183138
The month before1,836—
Same month a year earlier1,267—

← Jun 2025Aug 2025 →

By product

Product (CFPB label)ComplaintsShare
Credit reporting or other personal consumer reports1,75690.7%
Debt collection763.9%
Credit card452.3%
Checking or savings account251.3%
Money transfer, virtual currency, or money service100.5%
Mortgage90.5%
Student loan70.4%
Vehicle loan or lease60.3%
Prepaid card20.1%
Payday loan, title loan, personal loan, or advance loan10.1%

Companies with the most complaints from Delaware in the month, with their size

Company (as named by the CFPB)Complaints, Jul 2025ShareCompany size
EQUIFAX, INC.64433.2%no public measure
TRANSUNION INTERMEDIATE HOLDINGS, INC.53027.4%no public measure
Experian Information Solutions Inc.52026.8%no public measure
CBC Companies, Inc.180.9%no public measure
CAPITAL ONE FINANCIAL CORPORATION120.6%$662bn assets
Resurgent Capital Services L.P.110.6%no public measure
WELLS FARGO & COMPANY80.4%$1.92tn assets
LEXISNEXIS70.4%no public measure
CREDIT ACCEPTANCE CORPORATION70.4%no public measure
ENCORE CAPITAL GROUP INC.60.3%no public measure
PNC Bank N.A.50.3%$610bn assets
CCS Financial Services, Inc.50.3%no public measure
JPMORGAN CHASE & CO.50.3%$4.09tn assets
Portfolio Recovery Associates, LLC50.3%no public measure
Fidelity National Information Services, Inc. (FNIS)50.3%no public measure
All other companies, including those not listed by name1497.7%—

CFPB: “When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers.” The CFPB does not verify every allegation in a complaint before publishing it. 4 of the 15 companies in this table have a public size measure. “No public measure” means the company could not be matched by name to a single institution in the FDIC, NCUA or HMDA files, not that it is small.

Questions and answers

How many CFPB complaints came from Delaware in July 2025?

1,937, which is 0.4% of the national total for the month. A year earlier: 1,267.

What were they about?

“Credit reporting or other personal consumer reports” (1,756), “Debt collection” (76), “Credit card” (45), “Checking or savings account” (25).

Does the CFPB verify complaints?

The CFPB does not verify every allegation in a complaint before publishing it.

Provenance

Source: Consumer Financial Protection Bureau, Consumer Complaint Database, bulk file downloaded 1 Oct 2026, complaints received through 1 Oct 2026. Only coded fields are used (company, product, sub-product, issue, state, dates, company response, timeliness); complaint narratives are never read, stored or shown. Complaints are published once the company responds or after 15 days, so the most recent two to three weeks are incomplete. Size measures: FDIC BankFind (report date 30 Jun 2026), NCUA call reports (30 Jun 2026), HMDA transmittal sheet (2025), Census Bureau population estimates (2025). All are US government works. Search the CFPB database · Methodology · Report an error.