States › Oregon › Checking or savings account
Who in Oregon is complaining aboutChecking or savings account?
When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers.
The CFPB does not verify every allegation in a complaint before publishing it.Consumer Financial Protection Bureau, Consumer Complaint Database. A complaint is a consumer's account of a problem; it is not a finding against the company.
Oregon consumers filed 752 complaints under “Checking or savings account” in the 12 months to 30 Sep 2026, up 29% on the 584 of the 12 months before. That is 17.6 per 100,000 residents, below the national 25.0.
The category makes up 4.4% of the state's complaints, against 1.2% nationally. 17.5% of closed complaints ended with monetary or non-monetary relief (18% nationally) and 99.2% of responses were timely.
Companies with the most Checking or savings account complaints from Oregon, with their size
Ordered by complaints from Oregon consumers in the last 12 months. Size is the company's national figure.
| Company (as named by the CFPB) | Complaints from OR, 12 months | Share | Company size |
|---|---|---|---|
| WELLS FARGO & COMPANY | 140 | 18.6% | $1.92tn assets |
| U.S. BANCORP | 83 | 11% | $706bn assets |
| Chime Financial Inc | 81 | 10.8% | no public measure |
| JPMORGAN CHASE & CO. | 69 | 9.2% | $4.09tn assets |
| BANK OF AMERICA, NATIONAL ASSOCIATION | 65 | 8.6% | $2.65tn assets |
| Block, Inc. | 37 | 4.9% | no public measure |
| KEYCORP | 34 | 4.5% | $189bn assets |
| CITIBANK, N.A. | 22 | 2.9% | $1.98tn assets |
| SOFI TECHNOLOGIES, INC. | 22 | 2.9% | $57bn assets |
| CAPITAL ONE FINANCIAL CORPORATION | 19 | 2.5% | $662bn assets |
| Paypal Holdings, Inc | 14 | 1.9% | no public measure |
| UNITED SERVICES AUTOMOBILE ASSOCIATION | 14 | 1.9% | $106bn assets |
| COLUMBIA BANKING SYSTEM, INC. | 13 | 1.7% | $65bn assets |
| NAVY FEDERAL CREDIT UNION | 13 | 1.7% | $204bn assets |
| FIRST TECHNOLOGY FEDERAL CREDIT UNION | 10 | 1.3% | $28bn assets |
| ALLY FINANCIAL INC. | 9 | 1.2% | $188bn assets |
| FinCo Services Inc DBA Current | 7 | 0.9% | no public measure |
| AMERICAN EXPRESS COMPANY | 6 | 0.8% | $214bn assets |
| Comerica | 6 | 0.8% | no public measure |
| Netspend Corporation | 6 | 0.8% | no public measure |
| All other companies, including those not listed by name | 82 | 10.9% | — |
CFPB: “When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers.” The CFPB does not verify every allegation in a complaint before publishing it. 14 of the 20 companies in this table have a public size measure. “No public measure” means the company could not be matched by name to a single institution in the FDIC, NCUA or HMDA files, not that it is small.
Issues
How companies responded
- Closed with explanation599 · 79.7%
- Closed with monetary relief89 · 11.8%
- Closed with non-monetary relief38 · 5.1%
- In progress25 · 3.3%
- All other categories1 · 0.1%
| Measure | Oregon, this product | United States, this product |
|---|---|---|
| Complaints per 100,000 residents, 12 months | 17.6 | 25.0 |
| Closed with monetary or non-monetary relief | 17.5% | 18% |
| Responses marked timely | 99.2% | 99.3% |
Trend
Other products in Oregon
Credit reporting or other personal consumer reports · 12,722Debt collection · 1,458Credit card · 876Money transfer, virtual currency, or money service · 408Mortgage · 316Payday loan, title loan, personal loan, or advance loan · 178Student loan · 173Vehicle loan or lease · 126
Questions and answers
How many Checking or savings account complaints come from Oregon?
752 in the 12 months to 30 Sep 2026, 584 in the 12 months before and 3,762 since 2011.
Is that high for the population?
17.6 per 100,000 residents in Oregon against 25.0 nationally.
Which issues come up most?
“Managing an account” (61%), “Problem with a lender or other company charging your account” (14.2%), “Closing an account” (10.6%), “Problem caused by your funds being low” (6.5%).
Does the CFPB verify complaints?
The CFPB does not verify every allegation in a complaint before publishing it.
Provenance
Source: Consumer Financial Protection Bureau, Consumer Complaint Database, bulk file downloaded 30 Sep 2026, complaints received through 30 Sep 2026. Only coded fields are used (company, product, sub-product, issue, state, dates, company response, timeliness); complaint narratives are never read, stored or shown. Complaints are published once the company responds or after 15 days, so the most recent two to three weeks are incomplete. Size measures: FDIC BankFind (report date 30 Jun 2026), NCUA call reports (30 Jun 2026), HMDA transmittal sheet (2025), Census Bureau population estimates (2025). All are US government works. Search the CFPB database · Methodology · Report an error.