Who Is Complaining?

States › Oregon › October 2025, all states

Who in Oregon was complaining inOctober 2025?

1,256 complaints

When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers. The CFPB does not verify every allegation in a complaint before publishing it.Consumer Financial Protection Bureau, Consumer Complaint Database. A complaint is a consumer's account of a problem; it is not a finding against the company.

Consumers in Oregon sent the CFPB 1,256 complaints in October 2025, up 1% on the month before (1,239) and up 78% on the same month a year earlier (705).

That is 0.2% of the 519,786 complaints received nationally in the month, or 29.4 per 100,000 residents against 152 nationally.

MeasureOregonUnited States
Complaints, Oct 20251,256519,786
Per 100,000 residents29.4152
The month before1,239—
Same month a year earlier705—

← Sep 2025Nov 2025 →

By product

Product (CFPB label)ComplaintsShare
Credit reporting or other personal consumer reports91172.5%
Debt collection14411.5%
Credit card645.1%
Checking or savings account584.6%
Money transfer, virtual currency, or money service302.4%
Mortgage171.4%
Payday loan, title loan, personal loan, or advance loan100.8%
Prepaid card90.7%
Student loan70.6%
Vehicle loan or lease50.4%
Debt or credit management10.1%

Companies with the most complaints from Oregon in the month, with their size

Company (as named by the CFPB)Complaints, Oct 2025ShareCompany size
EQUIFAX, INC.31925.4%no public measure
TRANSUNION INTERMEDIATE HOLDINGS, INC.30124%no public measure
Experian Information Solutions Inc.24219.3%no public measure
U.S. BANCORP191.5%$706bn assets
WELLS FARGO & COMPANY181.4%$1.92tn assets
CITIBANK, N.A.181.4%$1.98tn assets
BANK OF AMERICA, NATIONAL ASSOCIATION181.4%$2.65tn assets
SYNCHRONY FINANCIAL161.3%$115bn assets
JPMORGAN CHASE & CO.151.2%$4.09tn assets
CAPITAL ONE FINANCIAL CORPORATION131%$662bn assets
Block, Inc.110.9%no public measure
SOFI TECHNOLOGIES, INC.80.6%$57bn assets
Paypal Holdings, Inc80.6%no public measure
Portfolio Recovery Associates, LLC80.6%no public measure
Chime Financial Inc80.6%no public measure
All other companies, including those not listed by name23418.6%—

CFPB: “When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers.” The CFPB does not verify every allegation in a complaint before publishing it. 8 of the 15 companies in this table have a public size measure. “No public measure” means the company could not be matched by name to a single institution in the FDIC, NCUA or HMDA files, not that it is small.

Questions and answers

How many CFPB complaints came from Oregon in October 2025?

1,256, which is 0.2% of the national total for the month. A year earlier: 705.

What were they about?

“Credit reporting or other personal consumer reports” (911), “Debt collection” (144), “Credit card” (64), “Checking or savings account” (58).

Does the CFPB verify complaints?

The CFPB does not verify every allegation in a complaint before publishing it.

Provenance

Source: Consumer Financial Protection Bureau, Consumer Complaint Database, bulk file downloaded 1 Oct 2026, complaints received through 1 Oct 2026. Only coded fields are used (company, product, sub-product, issue, state, dates, company response, timeliness); complaint narratives are never read, stored or shown. Complaints are published once the company responds or after 15 days, so the most recent two to three weeks are incomplete. Size measures: FDIC BankFind (report date 30 Jun 2026), NCUA call reports (30 Jun 2026), HMDA transmittal sheet (2025), Census Bureau population estimates (2025). All are US government works. Search the CFPB database · Methodology · Report an error.