States › Georgia › Payday loan, title loan, personal loan, or advance loan
Who in Georgia is complaining aboutPayday loan, title loan, personal loan, or advance loan?
When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers.
The CFPB does not verify every allegation in a complaint before publishing it.Consumer Financial Protection Bureau, Consumer Complaint Database. A complaint is a consumer's account of a problem; it is not a finding against the company.
Georgia consumers filed 858 complaints under “Payday loan, title loan, personal loan, or advance loan” in the 12 months to 1 Oct 2026, up 21% on the 712 of the 12 months before. That is 7.60 per 100,000 residents, above the national 5.20.
The category makes up 0.2% of the state's complaints, against 0.3% nationally. 7.2% of closed complaints ended with monetary or non-monetary relief (5.6% nationally) and 94.2% of responses were timely.
Companies with the most Payday loan, title loan, personal loan, or advance loan complaints from Georgia, with their size
Ordered by complaints from Georgia consumers in the last 12 months. Size is the company's national figure.
| Company (as named by the CFPB) | Complaints from GA, 12 months | Share | Company size |
|---|---|---|---|
| Affirm Holdings, Inc | 93 | 10.8% | no public measure |
| CCF Intermediate Holdings LLC | 44 | 5.1% | no public measure |
| OneMain Finance Corporation | 43 | 5% | no public measure |
| Klarna AB | 32 | 3.7% | no public measure |
| Paramount GR Holdings, LLC | 30 | 3.5% | no public measure |
| World Acceptance Corporation | 22 | 2.6% | no public measure |
| Block, Inc. | 19 | 2.2% | no public measure |
| MoneyLion Inc. | 15 | 1.7% | no public measure |
| Rosebud Economic Development Corporation | 14 | 1.6% | no public measure |
| WELLS FARGO & COMPANY | 14 | 1.6% | $1.92tn assets |
| Lendmark Financial Services | 14 | 1.6% | no public measure |
| UPGRADE, INC. | 14 | 1.6% | no public measure |
| 1st Franklin Financial Corporation | 13 | 1.5% | no public measure |
| Upstart Holdings, Inc. | 11 | 1.3% | no public measure |
| ACIMA CREDIT, LLC | 11 | 1.3% | no public measure |
| ENOVA INTERNATIONAL, INC. | 11 | 1.3% | no public measure |
| NAVY FEDERAL CREDIT UNION | 11 | 1.3% | $204bn assets |
| SYNCHRONY FINANCIAL | 10 | 1.2% | $115bn assets |
| SECURITY FINANCE CORP | 10 | 1.2% | no public measure |
| Zip Co US Inc. | 10 | 1.2% | no public measure |
| All other companies, including those not listed by name | 417 | 48.6% | — |
CFPB: “When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers.” The CFPB does not verify every allegation in a complaint before publishing it. 3 of the 20 companies in this table have a public size measure. “No public measure” means the company could not be matched by name to a single institution in the FDIC, NCUA or HMDA files, not that it is small.
Issues
| Issue (CFPB label) | Complaints | Share |
|---|---|---|
| Charged fees or interest you didn't expect | 166 | 19.3% |
| Problem when making payments | 146 | 17% |
| Incorrect information on your report | 82 | 9.6% |
| Problem with the payoff process at the end of the loan | 77 | 9% |
| Struggling to pay your loan | 73 | 8.5% |
| Getting the loan | 72 | 8.4% |
| Problem with additional add-on products or services | 69 | 8% |
| Getting a line of credit | 29 | 3.4% |
| Problem with a company's investigation into an existing problem | 21 | 2.4% |
| Vehicle was repossessed or sold the vehicle | 14 | 1.6% |
| Other CFPB issue categories | 109 | 12.7% |
How companies responded
- Closed with explanation750 · 87.4%
- Closed with non-monetary relief34 · 4%
- In progress30 · 3.5%
- Closed with monetary relief26 · 3%
- All other categories18 · 2.1%
| Measure | Georgia, this product | United States, this product |
|---|---|---|
| Complaints per 100,000 residents, 12 months | 7.60 | 5.20 |
| Closed with monetary or non-monetary relief | 7.2% | 5.6% |
| Responses marked timely | 94.2% | 94.6% |
Trend
Other products in Georgia
Credit reporting or other personal consumer reports · 471,913Debt collection · 26,044Checking or savings account · 4,296Credit card · 3,545Money transfer, virtual currency, or money service · 1,829Mortgage · 1,812Vehicle loan or lease · 1,585Student loan · 1,215
Questions and answers
How many Payday loan, title loan, personal loan, or advance loan complaints come from Georgia?
858 in the 12 months to 1 Oct 2026, 712 in the 12 months before and 2,150 since 2011.
Is that high for the population?
7.60 per 100,000 residents in Georgia against 5.20 nationally.
Which issues come up most?
“Charged fees or interest you didn't expect” (19.3%), “Problem when making payments” (17%), “Incorrect information on your report” (9.6%), “Problem with the payoff process at the end of the loan” (9%).
Does the CFPB verify complaints?
The CFPB does not verify every allegation in a complaint before publishing it.
Provenance
Source: Consumer Financial Protection Bureau, Consumer Complaint Database, bulk file downloaded 1 Oct 2026, complaints received through 1 Oct 2026. Only coded fields are used (company, product, sub-product, issue, state, dates, company response, timeliness); complaint narratives are never read, stored or shown. Complaints are published once the company responds or after 15 days, so the most recent two to three weeks are incomplete. Size measures: FDIC BankFind (report date 30 Jun 2026), NCUA call reports (30 Jun 2026), HMDA transmittal sheet (2025), Census Bureau population estimates (2025). All are US government works. Search the CFPB database · Methodology · Report an error.