States › Alaska › Debt collection
Who in Alaska is complaining aboutDebt collection?
When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers.
The CFPB does not verify every allegation in a complaint before publishing it.Consumer Financial Protection Bureau, Consumer Complaint Database. A complaint is a consumer's account of a problem; it is not a finding against the company.
Alaska consumers filed 249 complaints under “Debt collection” in the 12 months to 1 Oct 2026, up 58% on the 158 of the 12 months before. That is 33.8 per 100,000 residents, below the national 92.8.
The category makes up 7.7% of the state's complaints, against 4.6% nationally. 19.3% of closed complaints ended with monetary or non-monetary relief (22.7% nationally) and 87.6% of responses were timely.
Companies with the most Debt collection complaints from Alaska, with their size
Ordered by complaints from Alaska consumers in the last 12 months. Size is the company's national figure.
| Company (as named by the CFPB) | Complaints from AK, 12 months | Share | Company size |
|---|---|---|---|
| Cornerstone Holdings, Inc. | 26 | 10.4% | no public measure |
| Servicer under contract with Federal Student Aid | 24 | 9.6% | no public measure |
| CL Holdings LLC | 17 | 6.8% | no public measure |
| Resurgent Capital Services L.P. | 14 | 5.6% | no public measure |
| ENCORE CAPITAL GROUP INC. | 10 | 4% | no public measure |
| T.S. Holdings | 9 | 3.6% | no public measure |
| Experian Information Solutions Inc. | 9 | 3.6% | no public measure |
| CCS Financial Services, Inc. | 7 | 2.8% | no public measure |
| Portfolio Recovery Associates, LLC | 6 | 2.4% | no public measure |
| Kriya Capital, LLC | 5 | 2% | no public measure |
| Credit Control, LLC | 5 | 2% | no public measure |
| All other companies, including those not listed by name | 117 | 47% | — |
CFPB: “When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers.” The CFPB does not verify every allegation in a complaint before publishing it. 0 of the 11 companies in this table have a public size measure. “No public measure” means the company could not be matched by name to a single institution in the FDIC, NCUA or HMDA files, not that it is small.
Issues
| Issue (CFPB label) | Complaints | Share |
|---|---|---|
| Attempts to collect debt not owed | 94 | 37.8% |
| Written notification about debt | 68 | 27.3% |
| Took or threatened to take negative or legal action | 44 | 17.7% |
| False statements or representation | 22 | 8.8% |
| Communication tactics | 14 | 5.6% |
| Electronic communications | 7 | 2.8% |
How companies responded
- Closed with explanation168 · 67.5%
- Closed with non-monetary relief47 · 18.9%
- Untimely response29 · 11.6%
- In progress5 · 2%
| Measure | Alaska, this product | United States, this product |
|---|---|---|
| Complaints per 100,000 residents, 12 months | 33.8 | 92.8 |
| Closed with monetary or non-monetary relief | 19.3% | 22.7% |
| Responses marked timely | 87.6% | 96.5% |
Trend
Other products in Alaska
Credit reporting or other personal consumer reports · 2,621Credit card · 106Checking or savings account · 97Money transfer, virtual currency, or money service · 62
Questions and answers
How many Debt collection complaints come from Alaska?
249 in the 12 months to 1 Oct 2026, 158 in the 12 months before and 1,030 since 2011.
Is that high for the population?
33.8 per 100,000 residents in Alaska against 92.8 nationally.
Which issues come up most?
“Attempts to collect debt not owed” (37.8%), “Written notification about debt” (27.3%), “Took or threatened to take negative or legal action” (17.7%), “False statements or representation” (8.8%).
Does the CFPB verify complaints?
The CFPB does not verify every allegation in a complaint before publishing it.
Provenance
Source: Consumer Financial Protection Bureau, Consumer Complaint Database, bulk file downloaded 1 Oct 2026, complaints received through 1 Oct 2026. Only coded fields are used (company, product, sub-product, issue, state, dates, company response, timeliness); complaint narratives are never read, stored or shown. Complaints are published once the company responds or after 15 days, so the most recent two to three weeks are incomplete. Size measures: FDIC BankFind (report date 30 Jun 2026), NCUA call reports (30 Jun 2026), HMDA transmittal sheet (2025), Census Bureau population estimates (2025). All are US government works. Search the CFPB database · Methodology · Report an error.