Who Is Complaining?

States › Minnesota › January 2026, all states

Who in Minnesota was complaining inJanuary 2026?

2,204 complaints

When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers. The CFPB does not verify every allegation in a complaint before publishing it.Consumer Financial Protection Bureau, Consumer Complaint Database. A complaint is a consumer's account of a problem; it is not a finding against the company.

Consumers in Minnesota sent the CFPB 2,204 complaints in January 2026, up 5% on the month before (2,096) and down 9% on the same month a year earlier (2,435).

That is 0.4% of the 541,264 complaints received nationally in the month, or 37.8 per 100,000 residents against 158 nationally.

MeasureMinnesotaUnited States
Complaints, Jan 20262,204541,264
Per 100,000 residents37.8158
The month before2,096—
Same month a year earlier2,435—

← Dec 2025Feb 2026 →

By product

Product (CFPB label)ComplaintsShare
Credit reporting or other personal consumer reports1,65575.1%
Debt collection1999%
Credit card1054.8%
Checking or savings account954.3%
Money transfer, virtual currency, or money service432%
Mortgage301.4%
Student loan281.3%
Vehicle loan or lease170.8%
Prepaid card140.6%
Payday loan, title loan, personal loan, or advance loan120.5%
Debt or credit management60.3%

Companies with the most complaints from Minnesota in the month, with their size

Company (as named by the CFPB)Complaints, Jan 2026ShareCompany size
TRANSUNION INTERMEDIATE HOLDINGS, INC.55425.1%no public measure
EQUIFAX, INC.52423.8%no public measure
Experian Information Solutions Inc.48021.8%no public measure
WELLS FARGO & COMPANY411.9%$1.92tn assets
CAPITAL ONE FINANCIAL CORPORATION251.1%$662bn assets
U.S. BANCORP221%$706bn assets
CITIBANK, N.A.211%$1.98tn assets
Block, Inc.190.9%no public measure
ENCORE CAPITAL GROUP INC.180.8%no public measure
Chime Financial Inc180.8%no public measure
AMERICAN EXPRESS COMPANY170.8%$214bn assets
Paypal Holdings, Inc160.7%no public measure
Resurgent Capital Services L.P.160.7%no public measure
Portfolio Recovery Associates, LLC160.7%no public measure
BANK OF AMERICA, NATIONAL ASSOCIATION150.7%$2.65tn assets
All other companies, including those not listed by name40218.2%—

CFPB: “When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers.” The CFPB does not verify every allegation in a complaint before publishing it. 6 of the 15 companies in this table have a public size measure. “No public measure” means the company could not be matched by name to a single institution in the FDIC, NCUA or HMDA files, not that it is small.

Questions and answers

How many CFPB complaints came from Minnesota in January 2026?

2,204, which is 0.4% of the national total for the month. A year earlier: 2,435.

What were they about?

“Credit reporting or other personal consumer reports” (1,655), “Debt collection” (199), “Credit card” (105), “Checking or savings account” (95).

Does the CFPB verify complaints?

The CFPB does not verify every allegation in a complaint before publishing it.

Provenance

Source: Consumer Financial Protection Bureau, Consumer Complaint Database, bulk file downloaded 1 Oct 2026, complaints received through 1 Oct 2026. Only coded fields are used (company, product, sub-product, issue, state, dates, company response, timeliness); complaint narratives are never read, stored or shown. Complaints are published once the company responds or after 15 days, so the most recent two to three weeks are incomplete. Size measures: FDIC BankFind (report date 30 Jun 2026), NCUA call reports (30 Jun 2026), HMDA transmittal sheet (2025), Census Bureau population estimates (2025). All are US government works. Search the CFPB database · Methodology · Report an error.