Who Is Complaining?

States › Minnesota › December 2024, all states

Who in Minnesota was complaining inDecember 2024?

1,637 complaints

When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers. The CFPB does not verify every allegation in a complaint before publishing it.Consumer Financial Protection Bureau, Consumer Complaint Database. A complaint is a consumer's account of a problem; it is not a finding against the company.

Consumers in Minnesota sent the CFPB 1,637 complaints in December 2024, up 35% on the month before (1,217) and up 169% on the same month a year earlier (608).

That is 0.5% of the 303,981 complaints received nationally in the month, or 28.1 per 100,000 residents against 88.9 nationally.

MeasureMinnesotaUnited States
Complaints, Dec 20241,637303,981
Per 100,000 residents28.188.9
The month before1,217—
Same month a year earlier608—

← Nov 2024Jan 2025 →

By product

Product (CFPB label)ComplaintsShare
Credit reporting or other personal consumer reports1,33781.7%
Credit card845.1%
Debt collection835.1%
Checking or savings account392.4%
Money transfer, virtual currency, or money service291.8%
Mortgage201.2%
Student loan191.2%
Payday loan, title loan, personal loan, or advance loan100.6%
Vehicle loan or lease90.5%
Prepaid card50.3%
Debt or credit management20.1%

Companies with the most complaints from Minnesota in the month, with their size

Company (as named by the CFPB)Complaints, Dec 2024ShareCompany size
TRANSUNION INTERMEDIATE HOLDINGS, INC.42726.1%no public measure
EQUIFAX, INC.42526%no public measure
Experian Information Solutions Inc.41825.5%no public measure
WELLS FARGO & COMPANY291.8%$1.92tn assets
MOHELA140.9%no public measure
CITIBANK, N.A.140.9%$1.98tn assets
Block, Inc.130.8%no public measure
CAPITAL ONE FINANCIAL CORPORATION130.8%$662bn assets
AMERICAN EXPRESS COMPANY120.7%$214bn assets
JPMORGAN CHASE & CO.120.7%$4.09tn assets
Resurgent Capital Services L.P.120.7%no public measure
LEXISNEXIS110.7%no public measure
BANK OF AMERICA, NATIONAL ASSOCIATION100.6%$2.65tn assets
ENCORE CAPITAL GROUP INC.80.5%no public measure
CBC Companies, Inc.80.5%no public measure
All other companies, including those not listed by name21112.9%—

CFPB: “When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers.” The CFPB does not verify every allegation in a complaint before publishing it. 6 of the 15 companies in this table have a public size measure. “No public measure” means the company could not be matched by name to a single institution in the FDIC, NCUA or HMDA files, not that it is small.

Questions and answers

How many CFPB complaints came from Minnesota in December 2024?

1,637, which is 0.5% of the national total for the month. A year earlier: 608.

What were they about?

“Credit reporting or other personal consumer reports” (1,337), “Credit card” (84), “Debt collection” (83), “Checking or savings account” (39).

Does the CFPB verify complaints?

The CFPB does not verify every allegation in a complaint before publishing it.

Provenance

Source: Consumer Financial Protection Bureau, Consumer Complaint Database, bulk file downloaded 30 Sep 2026, complaints received through 30 Sep 2026. Only coded fields are used (company, product, sub-product, issue, state, dates, company response, timeliness); complaint narratives are never read, stored or shown. Complaints are published once the company responds or after 15 days, so the most recent two to three weeks are incomplete. Size measures: FDIC BankFind (report date 30 Jun 2026), NCUA call reports (30 Jun 2026), HMDA transmittal sheet (2025), Census Bureau population estimates (2025). All are US government works. Search the CFPB database · Methodology · Report an error.