Who Is Complaining?

Companies › Debt collection

Who is complaining aboutSequium Asset Solutions, LLC?

CFPB complaints since 2017Mainly Debt collectionLatest on file 15 Sep 2026

When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers. The CFPB does not verify every allegation in a complaint before publishing it.Consumer Financial Protection Bureau, Consumer Complaint Database. A complaint is a consumer's account of a problem; it is not a finding against the company.

Complaints, last 12 months

1,531

947 in the 12 months before · 4,998 since 2017 · under 0.1% of all complaints the CFPB received

For its size

No public size denominator

This company could not be matched by name to a single institution in the FDIC, NCUA or HMDA files, so its count cannot be scaled here. Read the count with the company's customer base in mind.

In the 12 months to 30 Sep 2026 the CFPB received 1,531 complaints naming Sequium Asset Solutions, LLC, up 62% on the 947 of the 12 months before. Since 2017 the total is 4,998.

Sequium Asset Solutions, LLC could not be matched by name to a single institution in the FDIC, NCUA or HMDA files, so its complaint count cannot be set against its size here. A company with more customers can be expected to receive more complaints than one with fewer.

85.2% of the complaints in that period fall under the CFPB product category “Debt collection”, followed by “Credit reporting or other personal consumer reports” at 14.2%. The issue selected most often was “Attempts to collect debt not owed” (40.3%).

How the company's responses were recorded over the 12 months: 0% closed with an explanation, 100% closed with non-monetary relief, 0% closed with monetary relief. 99.9% of responses were marked timely; the median among the 458 companies whose complaints mainly concern “Debt collection” is 100%.

Among those 458 peer companies the median received 83 complaints in the same 12 months. A complaint is a consumer's account and is not a finding against the company; the CFPB does not verify every allegation in a complaint before publishing it.

61complaints, last 30 days132 in the 30 days before
311complaints, last 90 daysdown 30% vs prior 90 days
1,531complaints, last 365 daysup 62% vs prior 365 days
99.9%responses marked timelyin the last 12 months

Windows end on 30 Sep 2026, the last date in the CFPB file. The latest two to three weeks are incomplete because a complaint is published only after the company responds or 15 days pass.

Compared with peer companies

MeasureSequium Asset Solutions, LLCPeer median (458 companies)All complaints nationally
Complaints, last 12 months1,531836,938,056
Change on the 12 months before62%26%45%
Responses marked timely99.9%100%99.6%
Closed with monetary or non-monetary relief100%0%31.6%

Peers are the 458 companies on this site whose largest complaint category is Debt collection and that received at least 20 complaints in the last 12 months. Peer companies differ widely in size; a per-size row appears only when at least five peers share this company's size measure, and its median is taken over those peers alone.

Complaints by month

Complaints about Sequium Asset Solutions, LLC received by the CFPB in each of the last 24 months. Peak month in view: 175. The hatched month is incomplete.
Complaints received per calendar year since the company first appears in the database. The final year is part-way through.

What the complaints are about

Products and issues are the categories the consumer selects on the CFPB form, shown with the CFPB's wording, in the last 12 months.

Issue (CFPB label)ComplaintsShare
Attempts to collect debt not owed61740.3%
Took or threatened to take negative or legal action22514.7%
Written notification about debt22014.4%
False statements or representation15310%
Incorrect information on your report1228%
Improper use of your report523.4%
Electronic communications503.3%
Problem with a company's investigation into an existing problem402.6%
Communication tactics332.2%
Threatened to contact someone or share information improperly60.4%
Other CFPB issue categories130.8%

Debt collection

1,304 complaints in the last 12 months (85.2% of this company's total); 777 in the 12 months before. That is 0.4% of all complaints in the category nationally. 100% of closed complaints ended with relief; 99.9% of responses were timely.

Issues

IssueComplaintsShare
Attempts to collect debt not owed61747.3%
Took or threatened to take negative or legal action22517.3%
Written notification about debt22016.9%
False statements or representation15311.7%
Electronic communications503.8%
Other CFPB issue categories393%

Sub-products

Sub-productComplaintsShare
I do not know66350.8%
Telecommunications debt39830.5%
Rental debt1239.4%
Other debt755.8%
Credit card debt282.1%
Other or no sub-product recorded171.3%

Credit reporting or other personal consumer reports

218 complaints in the last 12 months (14.2% of this company's total); 162 in the 12 months before. That is under 0.1% of all complaints in the category nationally. 100% of closed complaints ended with relief; 100% of responses were timely.

Issues

IssueComplaintsShare
Incorrect information on your report12055%
Improper use of your report5223.9%
Problem with a company's investigation into an existing problem4018.3%
Credit monitoring or identity theft protection services20.9%
Problem with a company's investigation into an existing issue20.9%
Other CFPB issue categories20.9%

Sub-products

Sub-productComplaintsShare
Credit reporting21096.3%
Other personal consumer report83.7%

How the company responded

The CFPB records one closing category for each complaint, chosen by the company. Shares are of all complaints in the last 12 months.

100%of closed complaints ended with monetary or non-monetary reliefnational 31.6%
0%closed with monetary reliefnational 0.5%
99.9%responses marked timelynational 99.6%

The current CFPB export carries no consumer-disputed field, so no disputed rate is shown. The CFPB stopped collecting that field in April 2017.

Where the complaints come from

State (as reported by the consumer)ComplaintsShare
Texas31020.2%
Florida20113.1%
Georgia1187.7%
California1087.1%
Pennsylvania583.8%
Illinois573.7%
Arizona442.9%
North Carolina432.8%
Alabama402.6%
New York392.5%
Louisiana392.5%
Ohio382.5%

Top 12 of 48 states with at least one complaint in the last 12 months. State counts follow population and where the company does business.

Other companies in the same category

Companies whose complaints mainly concern Debt collection, nearest in complaint volume. Listed for navigation, in no order of merit.

Central Portfolio Control Inc.1,508 complaints in 12 months · no public size measureUpstart Holdings, Inc.1,504 complaints in 12 months · no public size measureSecurity Credit Services, LLC1,567 complaints in 12 months · no public size measureAbility Recovery Services, LLC1,569 complaints in 12 months · no public size measureSouthwest Credit Systems, L.P.1,492 complaints in 12 months · no public size measureV and H Portfolio1,598 complaints in 12 months · no public size measure

Questions and answers

How many complaints has the CFPB received about Sequium Asset Solutions, LLC?

1,531 in the 12 months to 30 Sep 2026 (947 in the 12 months before that) and 4,998 since 2017. 61 arrived in the last 30 days and 311 in the last 90 days; the most recent weeks are incomplete because a complaint is published only once the company responds or after 15 days.

How does that compare for its size?

Sequium Asset Solutions, LLC could not be matched by name to a single institution in the FDIC, NCUA or HMDA files, so its complaint count cannot be set against its size here. A company with more customers can be expected to receive more complaints than one with fewer. The CFPB's own caution: “When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers.”

What are people complaining about?

85.2% of complaints in the last 12 months are filed under “Debt collection”. The issues selected most often were “Attempts to collect debt not owed” (40.3%), “Took or threatened to take negative or legal action” (14.7%), “Written notification about debt” (14.4%). These are the categories the consumer picks on the CFPB form; the text of complaints is not used on this site.

How does Sequium Asset Solutions, LLC respond to complaints?

0% were closed with an explanation, 100% with non-monetary relief and 0% with monetary relief; 99.9% of responses were timely (peer median 100%).

Does the CFPB verify complaints?

The CFPB does not verify every allegation in a complaint before publishing it. The Bureau publishes a complaint after the company responds, confirming a commercial relationship with the consumer, or after 15 days, whichever comes first. A complaint on file is not a finding that the company did anything wrong.

Where do these figures come from?

From the CFPB Consumer Complaint Database bulk file, counted through 30 Sep 2026, using only the coded fields (company, product, issue, state, dates, company response). Company size comes from FDIC, NCUA or HMDA public files where the company appears in one. Company names are shown as the CFPB publishes them.

Provenance

Source: Consumer Financial Protection Bureau, Consumer Complaint Database, bulk file downloaded 30 Sep 2026, complaints received through 30 Sep 2026. Only coded fields are used (company, product, sub-product, issue, state, dates, company response, timeliness); complaint narratives are never read, stored or shown. Complaints are published once the company responds or after 15 days, so the most recent two to three weeks are incomplete. The company name is shown as the CFPB publishes it. No size measure: the company could not be matched by name to a single institution in the FDIC, NCUA or HMDA files. Companies can respond to the CFPB about any complaint; errors in this site's processing are fixed at the next daily build. Size measures: FDIC BankFind (report date 30 Jun 2026), NCUA call reports (30 Jun 2026), HMDA transmittal sheet (2025), Census Bureau population estimates (2025). All are US government works. See this company's complaints at the CFPB · Methodology · Report an error.