States › South Carolina › Payday loan, title loan, personal loan, or advance loan
Who in South Carolina is complaining aboutPayday loan, title loan, personal loan, or advance loan?
When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers.
The CFPB does not verify every allegation in a complaint before publishing it.Consumer Financial Protection Bureau, Consumer Complaint Database. A complaint is a consumer's account of a problem; it is not a finding against the company.
South Carolina consumers filed 380 complaints under “Payday loan, title loan, personal loan, or advance loan” in the 12 months to 1 Oct 2026, up 25% on the 304 of the 12 months before. That is 6.80 per 100,000 residents, above the national 5.20.
The category makes up 0.2% of the state's complaints, against 0.3% nationally. 6% of closed complaints ended with monetary or non-monetary relief (5.6% nationally) and 91.6% of responses were timely.
Companies with the most Payday loan, title loan, personal loan, or advance loan complaints from South Carolina, with their size
Ordered by complaints from South Carolina consumers in the last 12 months. Size is the company's national figure.
| Company (as named by the CFPB) | Complaints from SC, 12 months | Share | Company size |
|---|---|---|---|
| Affirm Holdings, Inc | 37 | 9.7% | no public measure |
| OneMain Finance Corporation | 16 | 4.2% | no public measure |
| Paramount GR Holdings, LLC | 14 | 3.7% | no public measure |
| CCF Intermediate Holdings LLC | 12 | 3.2% | no public measure |
| ENOVA INTERNATIONAL, INC. | 10 | 2.6% | no public measure |
| World Acceptance Corporation | 10 | 2.6% | no public measure |
| Sunset Management, Inc | 10 | 2.6% | no public measure |
| Block, Inc. | 9 | 2.4% | no public measure |
| Regional Management Corporation | 9 | 2.4% | no public measure |
| CNG FINANCIAL CORPORATION | 9 | 2.4% | no public measure |
| 1st Franklin Financial Corporation | 8 | 2.1% | no public measure |
| CreditNinja Lending, LLC | 8 | 2.1% | no public measure |
| Advance America, Cash Advance Centers, Inc. | 8 | 2.1% | no public measure |
| Thaxton Investment Corporation | 8 | 2.1% | no public measure |
| SECURITY FINANCE CORP | 7 | 1.8% | no public measure |
| UPGRADE, INC. | 6 | 1.6% | no public measure |
| Klarna AB | 6 | 1.6% | no public measure |
| Upstart Holdings, Inc. | 5 | 1.3% | no public measure |
| Lendmark Financial Services | 5 | 1.3% | no public measure |
| All other companies, including those not listed by name | 183 | 48.2% | — |
CFPB: “When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers.” The CFPB does not verify every allegation in a complaint before publishing it. 0 of the 19 companies in this table have a public size measure. “No public measure” means the company could not be matched by name to a single institution in the FDIC, NCUA or HMDA files, not that it is small.
Issues
| Issue (CFPB label) | Complaints | Share |
|---|---|---|
| Charged fees or interest you didn't expect | 69 | 18.2% |
| Problem when making payments | 64 | 16.8% |
| Getting the loan | 41 | 10.8% |
| Struggling to pay your loan | 40 | 10.5% |
| Incorrect information on your report | 39 | 10.3% |
| Problem with additional add-on products or services | 33 | 8.7% |
| Problem with the payoff process at the end of the loan | 22 | 5.8% |
| Getting a line of credit | 13 | 3.4% |
| Vehicle was repossessed or sold the vehicle | 9 | 2.4% |
| Problem with a company's investigation into an existing problem | 9 | 2.4% |
| Other CFPB issue categories | 41 | 10.8% |
How companies responded
- Closed with explanation329 · 86.6%
- Untimely response18 · 4.7%
- Closed with monetary relief11 · 2.9%
- Closed with non-monetary relief11 · 2.9%
- All other categories11 · 2.9%
| Measure | South Carolina, this product | United States, this product |
|---|---|---|
| Complaints per 100,000 residents, 12 months | 6.80 | 5.20 |
| Closed with monetary or non-monetary relief | 6% | 5.6% |
| Responses marked timely | 91.6% | 94.6% |
Trend
Other products in South Carolina
Credit reporting or other personal consumer reports · 165,982Debt collection · 12,332Checking or savings account · 1,277Credit card · 1,210Money transfer, virtual currency, or money service · 644Mortgage · 631Vehicle loan or lease · 443Student loan · 383
Questions and answers
How many Payday loan, title loan, personal loan, or advance loan complaints come from South Carolina?
380 in the 12 months to 1 Oct 2026, 304 in the 12 months before and 906 since 2011.
Is that high for the population?
6.80 per 100,000 residents in South Carolina against 5.20 nationally.
Which issues come up most?
“Charged fees or interest you didn't expect” (18.2%), “Problem when making payments” (16.8%), “Getting the loan” (10.8%), “Struggling to pay your loan” (10.5%).
Does the CFPB verify complaints?
The CFPB does not verify every allegation in a complaint before publishing it.
Provenance
Source: Consumer Financial Protection Bureau, Consumer Complaint Database, bulk file downloaded 1 Oct 2026, complaints received through 1 Oct 2026. Only coded fields are used (company, product, sub-product, issue, state, dates, company response, timeliness); complaint narratives are never read, stored or shown. Complaints are published once the company responds or after 15 days, so the most recent two to three weeks are incomplete. Size measures: FDIC BankFind (report date 30 Jun 2026), NCUA call reports (30 Jun 2026), HMDA transmittal sheet (2025), Census Bureau population estimates (2025). All are US government works. Search the CFPB database · Methodology · Report an error.