States › New Hampshire › Credit card
Who in New Hampshire is complaining aboutCredit card?
When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers.
The CFPB does not verify every allegation in a complaint before publishing it.Consumer Financial Protection Bureau, Consumer Complaint Database. A complaint is a consumer's account of a problem; it is not a finding against the company.
New Hampshire consumers filed 348 complaints under “Credit card” in the 12 months to 30 Sep 2026, up 56% on the 223 of the 12 months before. That is 24.6 per 100,000 residents, close to the national 27.0.
The category makes up 6.5% of the state's complaints, against 1.3% nationally. 24.6% of closed complaints ended with monetary or non-monetary relief (26.9% nationally) and 100% of responses were timely.
Companies with the most Credit card complaints from New Hampshire, with their size
Ordered by complaints from New Hampshire consumers in the last 12 months. Size is the company's national figure.
| Company (as named by the CFPB) | Complaints from NH, 12 months | Share | Company size |
|---|---|---|---|
| CAPITAL ONE FINANCIAL CORPORATION | 48 | 13.8% | $662bn assets |
| SYNCHRONY FINANCIAL | 41 | 11.8% | $115bn assets |
| CITIBANK, N.A. | 41 | 11.8% | $1.98tn assets |
| BARCLAYS BANK DELAWARE | 25 | 7.2% | $43bn assets |
| BANK OF AMERICA, NATIONAL ASSOCIATION | 24 | 6.9% | $2.65tn assets |
| JPMORGAN CHASE & CO. | 23 | 6.6% | $4.09tn assets |
| AMERICAN EXPRESS COMPANY | 22 | 6.3% | $214bn assets |
| TD BANK US HOLDING COMPANY | 15 | 4.3% | $375bn assets |
| WELLS FARGO & COMPANY | 14 | 4% | $1.92tn assets |
| GOLDMAN SACHS BANK USA | 12 | 3.4% | $759bn assets |
| Bread Financial Holdings, Inc. | 11 | 3.2% | $21bn assets |
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | 7 | 2% | no public measure |
| DISCOVER BANK | 6 | 1.7% | no public measure |
| Experian Information Solutions Inc. | 5 | 1.4% | no public measure |
| All other companies, including those not listed by name | 54 | 15.5% | — |
CFPB: “When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers.” The CFPB does not verify every allegation in a complaint before publishing it. 11 of the 14 companies in this table have a public size measure. “No public measure” means the company could not be matched by name to a single institution in the FDIC, NCUA or HMDA files, not that it is small.
Issues
| Issue (CFPB label) | Complaints | Share |
|---|---|---|
| Problem with a purchase shown on your statement | 143 | 41.1% |
| Fees or interest | 40 | 11.5% |
| Other features, terms, or problems | 40 | 11.5% |
| Problem when making payments | 26 | 7.5% |
| Getting a credit card | 23 | 6.6% |
| Closing your account | 20 | 5.7% |
| Problem with a company's investigation into an existing problem | 17 | 4.9% |
| Trouble using your card | 15 | 4.3% |
| Advertising and marketing, including promotional offers | 11 | 3.2% |
| Incorrect information on your report | 7 | 2% |
| Other CFPB issue categories | 6 | 1.7% |
How companies responded
- Closed with explanation251 · 72.1%
- Closed with monetary relief59 · 17%
- Closed with non-monetary relief23 · 6.6%
- In progress15 · 4.3%
| Measure | New Hampshire, this product | United States, this product |
|---|---|---|
| Complaints per 100,000 residents, 12 months | 24.6 | 27.0 |
| Closed with monetary or non-monetary relief | 24.6% | 26.9% |
| Responses marked timely | 100% | 98.8% |
Trend
Other products in New Hampshire
Credit reporting or other personal consumer reports · 4,000Debt collection · 400Checking or savings account · 204Mortgage · 114Money transfer, virtual currency, or money service · 95Student loan · 65Vehicle loan or lease · 63
Questions and answers
How many Credit card complaints come from New Hampshire?
348 in the 12 months to 30 Sep 2026, 223 in the 12 months before and 1,177 since 2011.
Is that high for the population?
24.6 per 100,000 residents in New Hampshire against 27.0 nationally.
Which issues come up most?
“Problem with a purchase shown on your statement” (41.1%), “Fees or interest” (11.5%), “Other features, terms, or problems” (11.5%), “Problem when making payments” (7.5%).
Does the CFPB verify complaints?
The CFPB does not verify every allegation in a complaint before publishing it.
Provenance
Source: Consumer Financial Protection Bureau, Consumer Complaint Database, bulk file downloaded 30 Sep 2026, complaints received through 30 Sep 2026. Only coded fields are used (company, product, sub-product, issue, state, dates, company response, timeliness); complaint narratives are never read, stored or shown. Complaints are published once the company responds or after 15 days, so the most recent two to three weeks are incomplete. Size measures: FDIC BankFind (report date 30 Jun 2026), NCUA call reports (30 Jun 2026), HMDA transmittal sheet (2025), Census Bureau population estimates (2025). All are US government works. Search the CFPB database · Methodology · Report an error.