States › New Hampshire › Checking or savings account
Who in New Hampshire is complaining aboutChecking or savings account?
When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers.
The CFPB does not verify every allegation in a complaint before publishing it.Consumer Financial Protection Bureau, Consumer Complaint Database. A complaint is a consumer's account of a problem; it is not a finding against the company.
New Hampshire consumers filed 204 complaints under “Checking or savings account” in the 12 months to 30 Sep 2026, up 32% on the 155 of the 12 months before. That is 14.4 per 100,000 residents, below the national 25.0.
The category makes up 3.8% of the state's complaints, against 1.2% nationally. 28.1% of closed complaints ended with monetary or non-monetary relief (18% nationally) and 100% of responses were timely.
Companies with the most Checking or savings account complaints from New Hampshire, with their size
Ordered by complaints from New Hampshire consumers in the last 12 months. Size is the company's national figure.
| Company (as named by the CFPB) | Complaints from NH, 12 months | Share | Company size |
|---|---|---|---|
| BANK OF AMERICA, NATIONAL ASSOCIATION | 29 | 14.2% | $2.65tn assets |
| CITIZENS FINANCIAL GROUP, INC. | 27 | 13.2% | $233bn assets |
| TD BANK US HOLDING COMPANY | 25 | 12.3% | $375bn assets |
| Chime Financial Inc | 22 | 10.8% | no public measure |
| CAPITAL ONE FINANCIAL CORPORATION | 14 | 6.9% | $662bn assets |
| M&T BANK CORPORATION | 7 | 3.4% | $220bn assets |
| JPMORGAN CHASE & CO. | 7 | 3.4% | $4.09tn assets |
| SANTANDER HOLDINGS USA, INC. | 6 | 2.9% | $104bn assets |
| SOFI TECHNOLOGIES, INC. | 6 | 2.9% | $57bn assets |
| FIRST TECHNOLOGY FEDERAL CREDIT UNION | 6 | 2.9% | $28bn assets |
| Paypal Holdings, Inc | 6 | 2.9% | no public measure |
| CITIBANK, N.A. | 6 | 2.9% | $1.98tn assets |
| NAVY FEDERAL CREDIT UNION | 5 | 2.5% | $204bn assets |
| All other companies, including those not listed by name | 38 | 18.6% | — |
CFPB: “When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers.” The CFPB does not verify every allegation in a complaint before publishing it. 11 of the 13 companies in this table have a public size measure. “No public measure” means the company could not be matched by name to a single institution in the FDIC, NCUA or HMDA files, not that it is small.
Issues
| Issue (CFPB label) | Complaints | Share |
|---|---|---|
| Managing an account | 123 | 60.3% |
| Problem with a lender or other company charging your account | 37 | 18.1% |
| Closing an account | 25 | 12.3% |
| Opening an account | 11 | 5.4% |
| Problem caused by your funds being low | 7 | 3.4% |
| Incorrect information on your report | 1 | 0.5% |
How companies responded
- Closed with explanation141 · 69.1%
- Closed with monetary relief46 · 22.5%
- Closed with non-monetary relief9 · 4.4%
- In progress8 · 3.9%
| Measure | New Hampshire, this product | United States, this product |
|---|---|---|
| Complaints per 100,000 residents, 12 months | 14.4 | 25.0 |
| Closed with monetary or non-monetary relief | 28.1% | 18% |
| Responses marked timely | 100% | 99.3% |
Trend
Other products in New Hampshire
Credit reporting or other personal consumer reports · 4,000Debt collection · 400Credit card · 348Mortgage · 114Money transfer, virtual currency, or money service · 95Student loan · 65Vehicle loan or lease · 63
Questions and answers
How many Checking or savings account complaints come from New Hampshire?
204 in the 12 months to 30 Sep 2026, 155 in the 12 months before and 964 since 2011.
Is that high for the population?
14.4 per 100,000 residents in New Hampshire against 25.0 nationally.
Which issues come up most?
“Managing an account” (60.3%), “Problem with a lender or other company charging your account” (18.1%), “Closing an account” (12.3%), “Opening an account” (5.4%).
Does the CFPB verify complaints?
The CFPB does not verify every allegation in a complaint before publishing it.
Provenance
Source: Consumer Financial Protection Bureau, Consumer Complaint Database, bulk file downloaded 30 Sep 2026, complaints received through 30 Sep 2026. Only coded fields are used (company, product, sub-product, issue, state, dates, company response, timeliness); complaint narratives are never read, stored or shown. Complaints are published once the company responds or after 15 days, so the most recent two to three weeks are incomplete. Size measures: FDIC BankFind (report date 30 Jun 2026), NCUA call reports (30 Jun 2026), HMDA transmittal sheet (2025), Census Bureau population estimates (2025). All are US government works. Search the CFPB database · Methodology · Report an error.