States › Wyoming › Debt collection
Who in Wyoming is complaining aboutDebt collection?
When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers.
The CFPB does not verify every allegation in a complaint before publishing it.Consumer Financial Protection Bureau, Consumer Complaint Database. A complaint is a consumer's account of a problem; it is not a finding against the company.
Wyoming consumers filed 164 complaints under “Debt collection” in the 12 months to 1 Oct 2026, up 27% on the 129 of the 12 months before. That is 27.9 per 100,000 residents, below the national 92.8.
The category makes up 10.2% of the state's complaints, against 4.6% nationally. 14.6% of closed complaints ended with monetary or non-monetary relief (22.7% nationally) and 95.1% of responses were timely.
Companies with the most Debt collection complaints from Wyoming, with their size
Ordered by complaints from Wyoming consumers in the last 12 months. Size is the company's national figure.
| Company (as named by the CFPB) | Complaints from WY, 12 months | Share | Company size |
|---|---|---|---|
| Collection Professionals, Inc. | 12 | 7.3% | no public measure |
| Express Recovery Services, Inc. | 11 | 6.7% | no public measure |
| CL Holdings LLC | 10 | 6.1% | no public measure |
| ENCORE CAPITAL GROUP INC. | 8 | 4.9% | no public measure |
| Rowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC d/b/a Genesis | 7 | 4.3% | no public measure |
| Resurgent Capital Services L.P. | 6 | 3.7% | no public measure |
| Bonneville Billing and Collections | 5 | 3% | no public measure |
| CCS Financial Services, Inc. | 5 | 3% | no public measure |
| All other companies, including those not listed by name | 100 | 61% | — |
CFPB: “When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers.” The CFPB does not verify every allegation in a complaint before publishing it. 0 of the 8 companies in this table have a public size measure. “No public measure” means the company could not be matched by name to a single institution in the FDIC, NCUA or HMDA files, not that it is small.
Issues
| Issue (CFPB label) | Complaints | Share |
|---|---|---|
| Attempts to collect debt not owed | 49 | 29.9% |
| Took or threatened to take negative or legal action | 48 | 29.3% |
| False statements or representation | 28 | 17.1% |
| Written notification about debt | 18 | 11% |
| Communication tactics | 11 | 6.7% |
| Electronic communications | 6 | 3.7% |
| Threatened to contact someone or share information improperly | 4 | 2.4% |
How companies responded
- Closed with explanation130 · 79.3%
- Closed with non-monetary relief23 · 14%
- In progress6 · 3.7%
- Untimely response5 · 3%
| Measure | Wyoming, this product | United States, this product |
|---|---|---|
| Complaints per 100,000 residents, 12 months | 27.9 | 92.8 |
| Closed with monetary or non-monetary relief | 14.6% | 22.7% |
| Responses marked timely | 95.1% | 96.5% |
Trend
Other products in Wyoming
Credit reporting or other personal consumer reports · 976Checking or savings account · 202Credit card · 88Money transfer, virtual currency, or money service · 80
Questions and answers
How many Debt collection complaints come from Wyoming?
164 in the 12 months to 1 Oct 2026, 129 in the 12 months before and 871 since 2011.
Is that high for the population?
27.9 per 100,000 residents in Wyoming against 92.8 nationally.
Which issues come up most?
“Attempts to collect debt not owed” (29.9%), “Took or threatened to take negative or legal action” (29.3%), “False statements or representation” (17.1%), “Written notification about debt” (11%).
Does the CFPB verify complaints?
The CFPB does not verify every allegation in a complaint before publishing it.
Provenance
Source: Consumer Financial Protection Bureau, Consumer Complaint Database, bulk file downloaded 1 Oct 2026, complaints received through 1 Oct 2026. Only coded fields are used (company, product, sub-product, issue, state, dates, company response, timeliness); complaint narratives are never read, stored or shown. Complaints are published once the company responds or after 15 days, so the most recent two to three weeks are incomplete. Size measures: FDIC BankFind (report date 30 Jun 2026), NCUA call reports (30 Jun 2026), HMDA transmittal sheet (2025), Census Bureau population estimates (2025). All are US government works. Search the CFPB database · Methodology · Report an error.