States › Vermont › Credit reporting or other personal consumer reports
Who in Vermont is complaining aboutCredit reporting or other personal consumer reports?
When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers.
The CFPB does not verify every allegation in a complaint before publishing it.Consumer Financial Protection Bureau, Consumer Complaint Database. A complaint is a consumer's account of a problem; it is not a finding against the company.
Vermont consumers filed 769 complaints under “Credit reporting or other personal consumer reports” in the 12 months to 30 Sep 2026, about level with the 759 of the 12 months before. That is 119 per 100,000 residents, below the national 1,844.
The category makes up 67.1% of the state's complaints, against 90.8% nationally. 32% of closed complaints ended with monetary or non-monetary relief (32.9% nationally) and 100% of responses were timely.
Companies with the most Credit reporting or other personal consumer reports complaints from Vermont, with their size
Ordered by complaints from Vermont consumers in the last 12 months. Size is the company's national figure.
| Company (as named by the CFPB) | Complaints from VT, 12 months | Share | Company size |
|---|---|---|---|
| TRANSUNION INTERMEDIATE HOLDINGS, INC. | 267 | 34.7% | no public measure |
| Experian Information Solutions Inc. | 236 | 30.7% | no public measure |
| EQUIFAX, INC. | 214 | 27.8% | no public measure |
| All other companies, including those not listed by name | 52 | 6.8% | — |
CFPB: “When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers.” The CFPB does not verify every allegation in a complaint before publishing it. 0 of the 3 companies in this table have a public size measure. “No public measure” means the company could not be matched by name to a single institution in the FDIC, NCUA or HMDA files, not that it is small.
Issues
| Issue (CFPB label) | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 390 | 50.7% |
| Problem with a company's investigation into an existing problem | 213 | 27.7% |
| Improper use of your report | 154 | 20% |
| Problem with fraud alerts or security freezes | 8 | 1% |
| Credit monitoring or identity theft protection services | 4 | 0.5% |
How companies responded
- Closed with explanation487 · 63.3%
- Closed with non-monetary relief227 · 29.5%
- In progress53 · 6.9%
- Closed with monetary relief2 · 0.3%
| Measure | Vermont, this product | United States, this product |
|---|---|---|
| Complaints per 100,000 residents, 12 months | 119 | 1,844 |
| Closed with monetary or non-monetary relief | 32% | 32.9% |
| Responses marked timely | 100% | 99.9% |
Trend
Other products in Vermont
Credit card · 104Debt collection · 76
Questions and answers
How many Credit reporting or other personal consumer reports complaints come from Vermont?
769 in the 12 months to 30 Sep 2026, 759 in the 12 months before and 1,827 since 2011.
Is that high for the population?
119 per 100,000 residents in Vermont against 1,844 nationally.
Which issues come up most?
“Incorrect information on your report” (50.7%), “Problem with a company's investigation into an existing problem” (27.7%), “Improper use of your report” (20%), “Problem with fraud alerts or security freezes” (1%).
Does the CFPB verify complaints?
The CFPB does not verify every allegation in a complaint before publishing it.
Provenance
Source: Consumer Financial Protection Bureau, Consumer Complaint Database, bulk file downloaded 30 Sep 2026, complaints received through 30 Sep 2026. Only coded fields are used (company, product, sub-product, issue, state, dates, company response, timeliness); complaint narratives are never read, stored or shown. Complaints are published once the company responds or after 15 days, so the most recent two to three weeks are incomplete. Size measures: FDIC BankFind (report date 30 Jun 2026), NCUA call reports (30 Jun 2026), HMDA transmittal sheet (2025), Census Bureau population estimates (2025). All are US government works. Search the CFPB database · Methodology · Report an error.