States › Nevada › Vehicle loan or lease
Who in Nevada is complaining aboutVehicle loan or lease?
When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers.
The CFPB does not verify every allegation in a complaint before publishing it.Consumer Financial Protection Bureau, Consumer Complaint Database. A complaint is a consumer's account of a problem; it is not a finding against the company.
Nevada consumers filed 327 complaints under “Vehicle loan or lease” in the 12 months to 30 Sep 2026, up 15% on the 285 of the 12 months before. That is 10.0 per 100,000 residents, above the national 7.10.
The category makes up 0.4% of the state's complaints, against 0.4% nationally. 10.3% of closed complaints ended with monetary or non-monetary relief (8.8% nationally) and 97.9% of responses were timely.
Companies with the most Vehicle loan or lease complaints from Nevada, with their size
Ordered by complaints from Nevada consumers in the last 12 months. Size is the company's national figure.
| Company (as named by the CFPB) | Complaints from NV, 12 months | Share | Company size |
|---|---|---|---|
| SANTANDER HOLDINGS USA, INC. | 32 | 9.8% | $104bn assets |
| ALLY FINANCIAL INC. | 29 | 8.9% | $188bn assets |
| Westlake Services, LLC | 22 | 6.7% | no public measure |
| Bridgecrest Acceptance Corporation | 20 | 6.1% | no public measure |
| CAPITAL ONE FINANCIAL CORPORATION | 18 | 5.5% | $662bn assets |
| TOYOTA MOTOR CREDIT CORPORATION | 14 | 4.3% | no public measure |
| AMERICA FIRST FEDERAL CREDIT UNION | 14 | 4.3% | $26bn assets |
| NAVY FEDERAL CREDIT UNION | 11 | 3.4% | $204bn assets |
| WELLS FARGO & COMPANY | 11 | 3.4% | $1.92tn assets |
| HYUNDAI CAPITAL AMERICA | 11 | 3.4% | no public measure |
| AMERICAN HONDA FINANCE CORP | 9 | 2.8% | no public measure |
| TD BANK US HOLDING COMPANY | 7 | 2.1% | $375bn assets |
| JPMORGAN CHASE & CO. | 6 | 1.8% | $4.09tn assets |
| Exeter Finance, LLC. | 6 | 1.8% | no public measure |
| CREDIT ACCEPTANCE CORPORATION | 6 | 1.8% | no public measure |
| OneMain Finance Corporation | 5 | 1.5% | no public measure |
| American Credit Acceptance, LLC | 5 | 1.5% | no public measure |
| Veros Credit, LLC | 5 | 1.5% | no public measure |
| FORD MOTOR CREDIT CO. | 5 | 1.5% | no public measure |
| All other companies, including those not listed by name | 91 | 27.8% | — |
CFPB: “When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers.” The CFPB does not verify every allegation in a complaint before publishing it. 8 of the 19 companies in this table have a public size measure. “No public measure” means the company could not be matched by name to a single institution in the FDIC, NCUA or HMDA files, not that it is small.
Issues
| Issue (CFPB label) | Complaints | Share |
|---|---|---|
| Managing the loan or lease | 110 | 33.6% |
| Repossession | 83 | 25.4% |
| Problems at the end of the loan or lease | 52 | 15.9% |
| Getting a loan or lease | 32 | 9.8% |
| Struggling to pay your loan | 21 | 6.4% |
| Incorrect information on your report | 18 | 5.5% |
| Problem with a company's investigation into an existing problem | 8 | 2.4% |
| Unable to get your credit report or credit score | 2 | 0.6% |
| Credit monitoring or identity theft protection services | 1 | 0.3% |
How companies responded
- Closed with explanation277 · 84.7%
- Closed with non-monetary relief27 · 8.3%
- In progress16 · 4.9%
- Closed with monetary relief5 · 1.5%
- All other categories2 · 0.6%
| Measure | Nevada, this product | United States, this product |
|---|---|---|
| Complaints per 100,000 residents, 12 months | 10.0 | 7.10 |
| Closed with monetary or non-monetary relief | 10.3% | 8.8% |
| Responses marked timely | 97.9% | 98.1% |
Trend
Other products in Nevada
Credit reporting or other personal consumer reports · 72,972Debt collection · 3,924Checking or savings account · 1,279Credit card · 1,209Money transfer, virtual currency, or money service · 482Mortgage · 305Payday loan, title loan, personal loan, or advance loan · 250Student loan · 208
Questions and answers
How many Vehicle loan or lease complaints come from Nevada?
327 in the 12 months to 30 Sep 2026, 285 in the 12 months before and 1,482 since 2011.
Is that high for the population?
10.0 per 100,000 residents in Nevada against 7.10 nationally.
Which issues come up most?
“Managing the loan or lease” (33.6%), “Repossession” (25.4%), “Problems at the end of the loan or lease” (15.9%), “Getting a loan or lease” (9.8%).
Does the CFPB verify complaints?
The CFPB does not verify every allegation in a complaint before publishing it.
Provenance
Source: Consumer Financial Protection Bureau, Consumer Complaint Database, bulk file downloaded 30 Sep 2026, complaints received through 30 Sep 2026. Only coded fields are used (company, product, sub-product, issue, state, dates, company response, timeliness); complaint narratives are never read, stored or shown. Complaints are published once the company responds or after 15 days, so the most recent two to three weeks are incomplete. Size measures: FDIC BankFind (report date 30 Jun 2026), NCUA call reports (30 Jun 2026), HMDA transmittal sheet (2025), Census Bureau population estimates (2025). All are US government works. Search the CFPB database · Methodology · Report an error.