States › Colorado › Payday loan, title loan, personal loan, or advance loan
Who in Colorado is complaining aboutPayday loan, title loan, personal loan, or advance loan?
When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers.
The CFPB does not verify every allegation in a complaint before publishing it.Consumer Financial Protection Bureau, Consumer Complaint Database. A complaint is a consumer's account of a problem; it is not a finding against the company.
Colorado consumers filed 258 complaints under “Payday loan, title loan, personal loan, or advance loan” in the 12 months to 1 Oct 2026, up 66% on the 155 of the 12 months before. That is 4.30 per 100,000 residents, below the national 5.20.
The category makes up 0.6% of the state's complaints, against 0.3% nationally. 4.4% of closed complaints ended with monetary or non-monetary relief (5.6% nationally) and 93.8% of responses were timely.
Companies with the most Payday loan, title loan, personal loan, or advance loan complaints from Colorado, with their size
Ordered by complaints from Colorado consumers in the last 12 months. Size is the company's national figure.
| Company (as named by the CFPB) | Complaints from CO, 12 months | Share | Company size |
|---|---|---|---|
| Affirm Holdings, Inc | 33 | 12.8% | no public measure |
| Paramount GR Holdings, LLC | 20 | 7.8% | no public measure |
| OneMain Finance Corporation | 12 | 4.7% | no public measure |
| SOFI TECHNOLOGIES, INC. | 10 | 3.9% | $57bn assets |
| Klarna AB | 10 | 3.9% | no public measure |
| UPGRADE, INC. | 8 | 3.1% | no public measure |
| Rosebud Economic Development Corporation | 6 | 2.3% | no public measure |
| Upstart Holdings, Inc. | 6 | 2.3% | no public measure |
| SYNCHRONY FINANCIAL | 6 | 2.3% | $115bn assets |
| WELLS FARGO & COMPANY | 6 | 2.3% | $1.92tn assets |
| FIFTH THIRD FINANCIAL CORPORATION | 6 | 2.3% | $299bn assets |
| Westcreek Financial | 5 | 1.9% | no public measure |
| SOLAR SERVICING HOLDINGS LLC | 5 | 1.9% | no public measure |
| WLCC | 5 | 1.9% | no public measure |
| Minto Financial dba Minto Money | 5 | 1.9% | no public measure |
| All other companies, including those not listed by name | 115 | 44.6% | — |
CFPB: “When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers.” The CFPB does not verify every allegation in a complaint before publishing it. 4 of the 15 companies in this table have a public size measure. “No public measure” means the company could not be matched by name to a single institution in the FDIC, NCUA or HMDA files, not that it is small.
Issues
| Issue (CFPB label) | Complaints | Share |
|---|---|---|
| Charged fees or interest you didn't expect | 74 | 28.7% |
| Problem when making payments | 46 | 17.8% |
| Getting the loan | 33 | 12.8% |
| Problem with additional add-on products or services | 27 | 10.5% |
| Problem with the payoff process at the end of the loan | 21 | 8.1% |
| Struggling to pay your loan | 13 | 5% |
| Incorrect information on your report | 8 | 3.1% |
| Getting a line of credit | 5 | 1.9% |
| Received a loan you didn't apply for | 5 | 1.9% |
| Issues with repayment | 4 | 1.6% |
| Other CFPB issue categories | 22 | 8.5% |
How companies responded
- Closed with explanation233 · 90.3%
- In progress9 · 3.5%
- Closed with monetary relief6 · 2.3%
- Closed with non-monetary relief5 · 1.9%
- All other categories5 · 1.9%
| Measure | Colorado, this product | United States, this product |
|---|---|---|
| Complaints per 100,000 residents, 12 months | 4.30 | 5.20 |
| Closed with monetary or non-monetary relief | 4.4% | 5.6% |
| Responses marked timely | 93.8% | 94.6% |
Trend
Other products in Colorado
Credit reporting or other personal consumer reports · 32,895Debt collection · 2,338Credit card · 1,503Checking or savings account · 1,398Mortgage · 714Money transfer, virtual currency, or money service · 582Student loan · 324Vehicle loan or lease · 313
Questions and answers
How many Payday loan, title loan, personal loan, or advance loan complaints come from Colorado?
258 in the 12 months to 1 Oct 2026, 155 in the 12 months before and 521 since 2011.
Is that high for the population?
4.30 per 100,000 residents in Colorado against 5.20 nationally.
Which issues come up most?
“Charged fees or interest you didn't expect” (28.7%), “Problem when making payments” (17.8%), “Getting the loan” (12.8%), “Problem with additional add-on products or services” (10.5%).
Does the CFPB verify complaints?
The CFPB does not verify every allegation in a complaint before publishing it.
Provenance
Source: Consumer Financial Protection Bureau, Consumer Complaint Database, bulk file downloaded 1 Oct 2026, complaints received through 1 Oct 2026. Only coded fields are used (company, product, sub-product, issue, state, dates, company response, timeliness); complaint narratives are never read, stored or shown. Complaints are published once the company responds or after 15 days, so the most recent two to three weeks are incomplete. Size measures: FDIC BankFind (report date 30 Jun 2026), NCUA call reports (30 Jun 2026), HMDA transmittal sheet (2025), Census Bureau population estimates (2025). All are US government works. Search the CFPB database · Methodology · Report an error.