Who Is Complaining?

States › Oklahoma › Payday loan, title loan, personal loan, or advance loan

Who in Oklahoma is complaining aboutPayday loan, title loan, personal loan, or advance loan?

0.7% of Oklahoma complaintsUS share 0.3%

When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers. The CFPB does not verify every allegation in a complaint before publishing it.Consumer Financial Protection Bureau, Consumer Complaint Database. A complaint is a consumer's account of a problem; it is not a finding against the company.

Oklahoma consumers filed 203 complaints under “Payday loan, title loan, personal loan, or advance loan” in the 12 months to 1 Oct 2026, up 81% on the 112 of the 12 months before. That is 4.90 per 100,000 residents, close to the national 5.20.

The category makes up 0.7% of the state's complaints, against 0.3% nationally. 4.1% of closed complaints ended with monetary or non-monetary relief (5.6% nationally) and 94.6% of responses were timely.

57complaints, last 90 days-2% vs prior 90 days
203complaints, last 365 daysup 81% vs prior 365 days
4.90per 100,000 residentsUS 5.20
409complaints, all years

Companies with the most Payday loan, title loan, personal loan, or advance loan complaints from Oklahoma, with their size

Ordered by complaints from Oklahoma consumers in the last 12 months. Size is the company's national figure.

Company (as named by the CFPB)Complaints from OK, 12 monthsShareCompany size
OneMain Finance Corporation146.9%no public measure
Affirm Holdings, Inc146.9%no public measure
Paramount GR Holdings, LLC115.4%no public measure
Klarna AB52.5%no public measure
All other companies, including those not listed by name15978.3%—

CFPB: “When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers.” The CFPB does not verify every allegation in a complaint before publishing it. 0 of the 4 companies in this table have a public size measure. “No public measure” means the company could not be matched by name to a single institution in the FDIC, NCUA or HMDA files, not that it is small.

Issues

Issue (CFPB label)ComplaintsShare
Charged fees or interest you didn't expect4421.7%
Struggling to pay your loan2914.3%
Problem when making payments2914.3%
Getting the loan2110.3%
Problem with additional add-on products or services2110.3%
Problem with the payoff process at the end of the loan125.9%
Incorrect information on your report94.4%
Problem with a company's investigation into an existing problem63%
Getting a line of credit42%
Confusing or misleading advertising or marketing42%
Other CFPB issue categories2411.8%

How companies responded

MeasureOklahoma, this productUnited States, this product
Complaints per 100,000 residents, 12 months4.905.20
Closed with monetary or non-monetary relief4.1%5.6%
Responses marked timely94.6%94.6%

Trend

Payday loan, title loan, personal loan, or advance loan complaints from Oklahoma in each of the last 24 months. Peak month in view: 30. The hatched month is incomplete.

Other products in Oklahoma

Credit reporting or other personal consumer reports · 24,977Debt collection · 2,727Checking or savings account · 619Credit card · 568Money transfer, virtual currency, or money service · 357Mortgage · 277Vehicle loan or lease · 201Student loan · 122

Questions and answers

How many Payday loan, title loan, personal loan, or advance loan complaints come from Oklahoma?

203 in the 12 months to 1 Oct 2026, 112 in the 12 months before and 409 since 2011.

Is that high for the population?

4.90 per 100,000 residents in Oklahoma against 5.20 nationally.

Which issues come up most?

“Charged fees or interest you didn't expect” (21.7%), “Struggling to pay your loan” (14.3%), “Problem when making payments” (14.3%), “Getting the loan” (10.3%).

Does the CFPB verify complaints?

The CFPB does not verify every allegation in a complaint before publishing it.

Provenance

Source: Consumer Financial Protection Bureau, Consumer Complaint Database, bulk file downloaded 1 Oct 2026, complaints received through 1 Oct 2026. Only coded fields are used (company, product, sub-product, issue, state, dates, company response, timeliness); complaint narratives are never read, stored or shown. Complaints are published once the company responds or after 15 days, so the most recent two to three weeks are incomplete. Size measures: FDIC BankFind (report date 30 Jun 2026), NCUA call reports (30 Jun 2026), HMDA transmittal sheet (2025), Census Bureau population estimates (2025). All are US government works. Search the CFPB database · Methodology · Report an error.