Who Is Complaining?

Companies › Debt collection

Who is complaining aboutDLF Law Group, LLC?

CFPB complaints since 2015Mainly Debt collectionLatest on file 18 Sep 2026

When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers. The CFPB does not verify every allegation in a complaint before publishing it.Consumer Financial Protection Bureau, Consumer Complaint Database. A complaint is a consumer's account of a problem; it is not a finding against the company.

Complaints, last 12 months

24

24 in the 12 months before · 102 since 2015 · under 0.1% of all complaints the CFPB received

For its size

No public size denominator

This company could not be matched by name to a single institution in the FDIC, NCUA or HMDA files, so its count cannot be scaled here. Read the count with the company's customer base in mind.

In the 12 months to 30 Sep 2026 the CFPB received 24 complaints naming DLF Law Group, LLC, about level with the 24 of the 12 months before. Since 2015 the total is 102.

DLF Law Group, LLC could not be matched by name to a single institution in the FDIC, NCUA or HMDA files, so its complaint count cannot be set against its size here. A company with more customers can be expected to receive more complaints than one with fewer.

79.2% of the complaints in that period fall under the CFPB product category “Debt collection”, followed by “Payday loan, title loan, personal loan, or advance loan” at 8.3%. The issue selected most often was “Took or threatened to take negative or legal action” (25%).

How the company's responses were recorded over the 12 months: 95.8% closed with an explanation, 4.2% closed with non-monetary relief, 0% closed with monetary relief. 100% of responses were marked timely; the median among the 458 companies whose complaints mainly concern “Debt collection” is 100%.

Among those 458 peer companies the median received 83 complaints in the same 12 months. A complaint is a consumer's account and is not a finding against the company; the CFPB does not verify every allegation in a complaint before publishing it.

3complaints, last 30 days2 in the 30 days before
5complaints, last 90 daysdown 29% vs prior 90 days
24complaints, last 365 days0% vs prior 365 days
100%responses marked timelyin the last 12 months

Windows end on 30 Sep 2026, the last date in the CFPB file. The latest two to three weeks are incomplete because a complaint is published only after the company responds or 15 days pass.

Compared with peer companies

MeasureDLF Law Group, LLCPeer median (458 companies)All complaints nationally
Complaints, last 12 months24836,938,056
Change on the 12 months before0%26%45%
Responses marked timely100%100%99.6%
Closed with monetary or non-monetary relief4.2%0%31.6%

Peers are the 458 companies on this site whose largest complaint category is Debt collection and that received at least 20 complaints in the last 12 months. Peer companies differ widely in size; a per-size row appears only when at least five peers share this company's size measure, and its median is taken over those peers alone.

Complaints by month

Complaints about DLF Law Group, LLC received by the CFPB in each of the last 24 months. Peak month in view: 5. The hatched month is incomplete.
Complaints received per calendar year since the company first appears in the database. The final year is part-way through.

What the complaints are about

Products and issues are the categories the consumer selects on the CFPB form, shown with the CFPB's wording, in the last 12 months.

Issue (CFPB label)ComplaintsShare
Took or threatened to take negative or legal action625%
Attempts to collect debt not owed416.7%
False statements or representation416.7%
Written notification about debt416.7%
Can't contact lender or servicer28.3%
Unauthorized withdrawals or charges14.2%
Communication tactics14.2%
Problem with a company's investigation into an existing issue14.2%
Problem with a company's investigation into an existing problem14.2%

Debt collection

19 complaints in the last 12 months (79.2% of this company's total); 23 in the 12 months before. That is under 0.1% of all complaints in the category nationally. 0% of closed complaints ended with relief; 100% of responses were timely.

Issues

IssueComplaintsShare
Took or threatened to take negative or legal action631.6%
Attempts to collect debt not owed421.1%
False statements or representation421.1%
Written notification about debt421.1%
Communication tactics15.3%

Sub-products

Sub-productComplaintsShare
Other debt736.8%
I do not know736.8%
Payday loan debt315.8%
Auto debt210.5%

How the company responded

The CFPB records one closing category for each complaint, chosen by the company. Shares are of all complaints in the last 12 months.

4.2%of closed complaints ended with monetary or non-monetary reliefnational 31.6%
0%closed with monetary reliefnational 0.5%
100%responses marked timelynational 99.6%

The current CFPB export carries no consumer-disputed field, so no disputed rate is shown. The CFPB stopped collecting that field in April 2017.

Where the complaints come from

State (as reported by the consumer)ComplaintsShare
Wisconsin1979.2%
Minnesota28.3%
Tennessee14.2%
North Carolina14.2%
Arizona14.2%

Top 5 of 5 states with at least one complaint in the last 12 months. State counts follow population and where the company does business.

Other companies in the same category

Companies whose complaints mainly concern Debt collection, nearest in complaint volume. Listed for navigation, in no order of merit.

Cawley & Bergmann, LLP24 complaints in 12 months · no public size measureFidelity Properties Inc.24 complaints in 12 months · no public size measureCredit Bureau of the South, Inc.24 complaints in 12 months · no public size measureHauge Associates, Inc.24 complaints in 12 months · no public size measureGlobal Credit & Collection Corporation25 complaints in 12 months · no public size measureHEAD MERCANTILE CO., INC.25 complaints in 12 months · no public size measure

Questions and answers

How many complaints has the CFPB received about DLF Law Group, LLC?

24 in the 12 months to 30 Sep 2026 (24 in the 12 months before that) and 102 since 2015. 3 arrived in the last 30 days and 5 in the last 90 days; the most recent weeks are incomplete because a complaint is published only once the company responds or after 15 days.

How does that compare for its size?

DLF Law Group, LLC could not be matched by name to a single institution in the FDIC, NCUA or HMDA files, so its complaint count cannot be set against its size here. A company with more customers can be expected to receive more complaints than one with fewer. The CFPB's own caution: “When looking at complaint volume about a company or product, consider company size and/or market share. For example, companies with more customers may have more complaints than companies with fewer customers.”

What are people complaining about?

79.2% of complaints in the last 12 months are filed under “Debt collection”. The issues selected most often were “Took or threatened to take negative or legal action” (25%), “Attempts to collect debt not owed” (16.7%), “False statements or representation” (16.7%). These are the categories the consumer picks on the CFPB form; the text of complaints is not used on this site.

How does DLF Law Group, LLC respond to complaints?

95.8% were closed with an explanation, 4.2% with non-monetary relief and 0% with monetary relief; 100% of responses were timely (peer median 100%).

Does the CFPB verify complaints?

The CFPB does not verify every allegation in a complaint before publishing it. The Bureau publishes a complaint after the company responds, confirming a commercial relationship with the consumer, or after 15 days, whichever comes first. A complaint on file is not a finding that the company did anything wrong.

Where do these figures come from?

From the CFPB Consumer Complaint Database bulk file, counted through 30 Sep 2026, using only the coded fields (company, product, issue, state, dates, company response). Company size comes from FDIC, NCUA or HMDA public files where the company appears in one. Company names are shown as the CFPB publishes them.

Provenance

Source: Consumer Financial Protection Bureau, Consumer Complaint Database, bulk file downloaded 30 Sep 2026, complaints received through 30 Sep 2026. Only coded fields are used (company, product, sub-product, issue, state, dates, company response, timeliness); complaint narratives are never read, stored or shown. Complaints are published once the company responds or after 15 days, so the most recent two to three weeks are incomplete. The company name is shown as the CFPB publishes it. No size measure: the company could not be matched by name to a single institution in the FDIC, NCUA or HMDA files. Companies can respond to the CFPB about any complaint; errors in this site's processing are fixed at the next daily build. Size measures: FDIC BankFind (report date 30 Jun 2026), NCUA call reports (30 Jun 2026), HMDA transmittal sheet (2025), Census Bureau population estimates (2025). All are US government works. See this company's complaints at the CFPB · Methodology · Report an error.